Vender es humano Daniel H Pink

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15. Jaclyn Wainer, Laura Dabbish y Robert Kraut, «Should I Open This Email? Inbox-Level Cues, Curiosity, and Attention to Email», Proceedings of the 2011. Annual Conference on Human Factors in Computing Systems, 7-12 de mayo de 2011, Vancouver, British Columbia, disponible en kraut.hciresearch.org/sites/kraut.hciresearch.org/fi les/articles/Dabbish11-EmailCuriosity.pdf.

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Vender es humano

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