LAW 4
ALWAYS SAY LESS THAN NECESSARY
JUDGMENT
When you are trying to impress people with
words, the more you say, the more common you appear, and the less
in control. Even if you are saying something banal, it will seem
original if you make it vague, open-ended, and sphinxlike. Powerful
people impress and intimidate by saying less. The more you say, the
more likely you are to say something foolish.
TRANSGRESSION OF THE LAW
Gnaeus Marcius, also known as Coriolanus, was a
great military hero of ancient Rome. In the first half of the fifth
century B.C. he won many important battles, saving the city from
calamity time and time again. Because he spent most of his time on
the battlefield, few Romans knew him personally, making him
something of a legendary figure.
In 454 B.C., Coriolanus decided it was time to
exploit his reputation and enter politics. He stood for election to
the high rank of consul. Candidates for this position traditionally
made a public address early in the race, and when Coriolanus came
before the people, he began by displaying the dozens of scars he
had accumulated over seventeen years of fighting for Rome. Few in
the crowd really heard the lengthy speech that followed; those
scars, proof of his valor and patriotism, moved the people to
tears. Coriolanus’s election seemed certain.
When the polling day arrived, however, Coriolanus
made an entry into the forum escorted by the entire senate and by
the city’s patricians, the aristocracy. The common people who saw
this were disturbed by such a blustering show of confidence on
election day.
And then Coriolanus spoke again, mostly addressing
the wealthy citizens who had accompanied him. His words were
arrogant and insolent. Claiming certain victory in the vote, he
boasted of his battlefield exploits, made sour jokes that appealed
only to the patricians, voiced angry accusations against his
opponents, and speculated on the riches he would bring to Rome.
This time the people listened: They had not realized that this
legendary soldier was also a common braggart.
Down on his luck, [the screenwriter] Michael
Arlen went to New York in 1944. To drown his sorrows he paid a
visit to the famous restaurant “21.” In the lobby, he ran
into Sam Goldwyn, who offered the somewhat impractical advice that
he should buy racehorses. At the bar Arlen met Louis B. Mayer, an
old acquaintance, who asked him what were his plans for the future.
“I was just talking to Sam Goldwyn ...” began Arlen. “How much did
he offer you? ”interrupted Mayer. “Not enough,” he replied
evasively. “Would you take fifteen thousand for thirty weeks?”
asked Mayer. No hesitation this time. “Yes,” said Arlen.
THE LITTLE, BROWN BOOK OF ANECDOTES, CLIFTON
FADIMAN, ED., 1985
News of Coriolanus’s second speech spread quickly
through Rome, and the people turned out in great numbers to make
sure he was not elected. Defeated, Coriolanus returned to the
battlefield, bitter and vowing revenge on the common folk who had
voted against him. Some weeks later a large shipment of grain
arrived in Rome. The senate was ready to distribute this food to
the people, for free, but just as they were preparing to vote on
the question Coriolanus appeared on the scene and took the senate
floor. The distribution, he argued, would have a harmful effect on
the city as a whole. Several senators appeared won over, and the
vote on the distribution fell into doubt. Coriolanus did not stop
there: He went on to condemn the concept of democracy itself. He
advocated getting rid of the people’s representatives—the
tribunes—and turning over the governing of the city to the
patricians.
One oft-told tale about Kissinger... involved a
report that Winston Lord had worked on for days. After giving it to
Kissinger, he got it back with the notation, “Is this the best you
can do?” Lord rewrote and polished and finally resubmitted it; back
it came with the same curt question. After redrafting it one more
time—and once again getting the same question from
Kissinger-Lord snapped, “Damn it, yes, it’s the best I can do. ” To
which Kissinger replied: “Fine, then I guess I’ll read it this
time. ”
KISSINGER. WALTER ISAACSON, 1992
When word of Coriolanus’s latest speech reached the
people, their anger knew no bounds. The tribunes were sent to the
senate to demand that Coriolanus appear before them. He refused.
Riots broke out all over the city. The senate, fearing the people’s
wrath, finally voted in favor of the grain distribution. The
tribunes were appeased, but the people still demanded that
Coriolanus speak to them and apologize. If he repented, and agreed
to keep his opinions to himself, he would be allowed to return to
the battlefield.
Coriolanus did appear one last time before the
people, who listened to him in rapt silence. He started slowly and
softly, but as the speech went on, he became more and more blunt.
Yet again he hurled insults! His tone was arrogant, his expression
disdainful. The more he spoke, the angrier the people became.
Finally they shouted him down and silenced him.
The tribunes conferred, condemned Coriolanus to
death, and ordered the magistrates to take him at once to the top
of the Tarpeian rock and throw him over. The delighted crowd
seconded the decision. The patricians, however, managed to
intervene, and the sentence was commuted to a lifelong banishment.
When the people found out that Rome’s great military hero would
never return to the city, they celebrated in the streets. In fact
no one had ever seen such a celebration, not even after the defeat
of a foreign enemy.
Interpretation
Before his entrance into politics, the name of
Coriolanus evoked awe.
His battlefield accomplishments showed him as a man
of great bravery. Since the citizens knew little about him, all
kinds of legends became attached to his name. The moment he
appeared before the Roman citizens, however, and spoke his mind,
all that grandeur and mystery vanished. He bragged and blustered
like a common soldier. He insulted and slandered people, as if he
felt threatened and insecure. Suddenly he was not at all what the
people had imagined. The discrepancy between the legend and the
reality proved immensely disappointing to those who wanted to
believe in their hero. The more Coriolanus said, the less powerful
he appeared—a person who cannot control his words shows that he
cannot control himself, and is unworthy of respect.
The King [Louis XIV] maintains the most
impenetrable secrecy about affairs of State. The ministers attend
council meetings, but he confides his plans to them only when he
has reflected at length upon them and has come to a definite
decision. I wish you might see the King. His expression is
inscrutable; his eyes like those of a fox. He never discusses State
affairs except with his ministers in Council. When he speaks to
courtiers he refers only to their respective prerogatives or
duties. Even the most frivolous of his utterances has the air of
being the pronouncement of an oracle.
PRIMI VISCONTI, QUOTED IN LOUIS XIV, LOUIS
BERTRAND, 1928
Had Coriolanus said less, the people would never
have had cause to be offended by him, would never have known his
true feelings. He would have maintained his powerful aura, would
certainly have been elected consul, and would have been able to
accomplish his antidemocratic goals. But the human tongue is a
beast that few can master. It strains constantly to break out of
its cage, and if it is not tamed, it will run wild and cause you
grief. Power cannot accrue to those who squander their treasure of
words.
Oysters open completely when the moon is
full; and when the crab sees one
it throws a piece of stone or seaweed into it and the oyster cannot close
again so that it serves the crab for meat. Such is the fate of him who opens
his mouth too much and thereby puts himself at the mercy of the listener.
it throws a piece of stone or seaweed into it and the oyster cannot close
again so that it serves the crab for meat. Such is the fate of him who opens
his mouth too much and thereby puts himself at the mercy of the listener.
Leonardo da Vinci, 1452-1519
OBSERVANCE OF THE LAW
In the court of Louis XIV, nobles and ministers
would spend days and nights debating issues of state. They would
confer, argue, make and break alliances, and argue again, until
finally the critical moment arrived: Two of them would be chosen to
represent the different sides to Louis himself, who would decide
what should be done. After these persons were chosen, everyone
would argue some more: How should the issues be phrased? What would
appeal to Louis, what would annoy him? At what time of day should
the representatives approach him, and in what part of the
Versailles palace? What expression should they have on their
faces?
Finally, after all this was settled, the fateful
moment would finally arrive. The two men would approach
Louis—always a delicate matter—and when they finally had his ear,
they would talk about the issue at hand, spelling out the options
in detail.
Louis would listen in silence, a most enigmatic
look on his face. Finally, when each had finished his presentation
and had asked for the king’s opinion, he would look at them both
and say, “I shall see.” Then he would walk away.
The ministers and courtiers would never hear
another word on this subject from the king—they would simply see
the result, weeks later, when he would come to a decision and act.
He would never bother to consult them on the matter again.
Undutiful words of a subject do often take
deeper root than the memory of ill deeds.... The late Earl of Essex
told Queen Elizabeth that her conditions were as crooked as her
carcass; but it cost him his head, which his insurrection had not
cost him but for that speech.
SIR WALTER RALEIGH. 1554-1618
Interpretation
Louis XIV was a man of very few words. His most
famous remark is “L‘état, c’est moi” (“I am the state”);
nothing could be more pithy yet more eloquent. His infamous “I
shall see” was one of several extremely short phrases that he would
apply to all manner of requests.
Louis was not always this way; as a young man he
was known for talking at length, delighting in his own eloquence.
His later taciturnity was self-imposed, an act, a mask he used to
keep everybody below him off-balance. No one knew exactly where he
stood, or could predict his reactions. No one could try to deceive
him by saying what they thought he wanted to hear, because no one
knew what he wanted to hear. As they talked on and on to the
silent Louis, they revealed more and more about themselves,
information he would later use against them to great effect.
In the end, Louis’s silence kept those around him
terrified and under his thumb. It was one of the foundations of his
power. As Saint-Simon wrote, “No one knew as well as he how to sell
his words, his smile, even his glances. Everything in him was
valuable because he created differences, and his majesty was
enhanced by the sparseness of his words.”
It is even more damaging for a minister to
say foolish things than to do them.
Cardinal de Retz, 1613-1679
Cardinal de Retz, 1613-1679
KEYS TO POWER
Power is in many ways a game of appearances, and
when you say less than necessary, you inevitably appear greater and
more powerful than you are. Your silence will make other people
uncomfortable. Humans are machines of interpretation and
explanation; they have to know what you are thinking. When you
carefully control what you reveal, they cannot pierce your
intentions or your meaning.
Your short answers and silences will put them on
the defensive, and they will jump in, nervously filling the silence
with all kinds of comments that will reveal valuable information
about them and their weaknesses. They will leave a meeting with you
feeling as if they had been robbed, and they will go home and
ponder your every word. This extra attention to your brief comments
will only add to your power.
Saying less than necessary is not for kings and
statesmen only. In most areas of life, the less you say, the more
profound and mysterious you appear. As a young man, the artist Andy
Warhol had the revelation that it was generally impossible to get
people to do what you wanted them to do by talking to them. They
would turn against you, subvert your wishes, disobey you out of
sheer perversity. He once told a friend, “I learned that you
actually have more power when you shut up.”
In his later life Warhol employed this strategy
with great success. His interviews were exercises in oracular
speech: He would say something vague and ambiguous, and the
interviewer would twist in circles trying to figure it out,
imagining there was something profound behind his often meaningless
phrases. Warhol rarely talked about his work; he let others do the
interpreting. He claimed to have learned this technique from that
master of enigma Marcel Duchamp, another twentieth-century artist
who realized early on that the less he said about his work, the
more people talked about it. And the more they talked, the more
valuable his work became.
By saying less than necessary you create the
appearance of meaning and power. Also, the less you say, the less
risk you run of saying something foolish, even dangerous. In 1825 a
new czar, Nicholas I, ascended the throne of Russia. A rebellion
immediately broke out, led by liberals demanding that the country
modernize—that its industries and civil structures catch up with
the rest of Europe. Brutally crushing this rebellion (the
Decembrist Uprising), Nicholas I sentenced one of its leaders,
Kondraty Ryleyev, to death. On the day of the execution Ryleyev
stood on the gallows, the noose around his neck. The trapdoor
opened—but as Ryleyev dangled, the rope broke, dashing him to the
ground. At the time, events like this were considered signs of
providence or heavenly will, and a man saved from execution this
way was usually pardoned. As Ryleyev got to his feet, bruised and
dirtied but believing his neck had been saved, he called out to the
crowd, “You see, in Russia they don’t know how to do anything
properly, not even how to make rope!”
A messenger immediately went to the Winter Palace
with news of the failed hanging. Vexed by this disappointing
turnabout, Nicholas I nevertheless began to sign the pardon. But
then: “Did Ryleyev say anything after this miracle?” the czar asked
the messenger. “Sire,” the messenger replied, “he said that in
Russia they don’t even know how to make rope.”
“In that case,” said the Czar, “let us prove the
contrary,” and he tore up the pardon. The next day Ryleyev was
hanged again. This time the rope did not break.
Learn the lesson: Once the words are out, you
cannot take them back. Keep them under control. Be particularly
careful with sarcasm: The momentary satisfaction you gain with your
biting words will be outweighed by the price you pay.
Image:
The Oracle at Delphi.
When visitors consulted the
Oracle, the priestess would utter
a few enigmatic words that seemed
full of meaning and import. No one
disobeyed the words of the Oracle—
they held power over life and death.
The Oracle at Delphi.
When visitors consulted the
Oracle, the priestess would utter
a few enigmatic words that seemed
full of meaning and import. No one
disobeyed the words of the Oracle—
they held power over life and death.
Authority: Never start moving your own lips and
teeth before the subordinates do. The longer I keep quiet, the
sooner others move their lips and teeth. As they move their lips
and teeth, I can thereby understand their real intentions.... If
the sovereign is not mysterious, the ministers will find
opportunity to take and take. (Han-fei-tzu, Chinese philosopher,
third century B.C.)
REVERSAL
There are times when it is unwise to be silent.
Silence can arouse suspicion and even insecurity, especially in
your superiors; a vague or ambiguous comment can open you up to
interpretations you had not bargained for. Silence and saying less
than necessary must be practiced with caution, then, and in the
right situations. It is occasionally wiser to imitate the court
jester, who plays the fool but knows he is smarter than the king.
He talks and talks and entertains, and no one suspects that he is
more than just a fool.
Also, words can sometimes act as a kind of smoke
screen for any deception you might practice. By bending your
listener’s ear with talk, you can distract and mesmerize them; the
more you talk, in fact, the less suspicious of you they become. The
verbose are not perceived as sly and manipulative but as helpless
and unsophisticated. This is the reverse of the silent policy
employed by the powerful: By talking more, and making yourself
appear weaker and less intelligent than your mark, you can practice
deception with greater ease.