Directory A–Z

Directory A–Z

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For more accommodation reviews by Lonely Planet authors, check out http://lonelyplanet.com/hotels/. You’ll find independent reviews, as well as recommendations on the best places to stay. Best of all, you can book online.

Accommodation

Accommodation in India ranges from new-style hostels, with charging stations and soft pillows to opulent palaces with private plunge pools, and from dodgy dives with bucket showers to guesthouses with superlative home cooking. We’ve listed reviews first by price range and then by author preference.

Categories

Budget (₹) covers everything from hostels, hotels and guesthouses in urban areas to traditional homestays in villages. Midrange hotels (₹₹) tend to offer extras such as cable/satellite TV and air-conditioning. Top-end places (₹₹₹) stretch from luxury five-star chains to gorgeous heritage palaces.

Costs

Given that the cost of budget, midrange and top-end hotels varies so much across India, it would be misleading for us to provide a ‘national’ price strategy. Most establishments raise tariffs annually, so prices may have risen by the time you read this. Prices are highest in large cities (eg Delhi, Mumbai), lowest in rural areas (eg Bihar, Andhra Pradesh). Costs are also seasonal – hotel prices can drop by 20% to 50% outside of peak season. In areas such as Ladakh, Kashmir and Sikkim, you'll get a cheaper price as a walk in than booking ahead.

Price Icons

Lonely Planet price indicators refer to the cost of a double room, including private bathroom, unless otherwise noted.

Sleeping Price Ranges

Category Mumbai Rajasthan Sikkim
₹ budget <₹2500 <₹1500 <₹1500
₹₹ midrange ₹2500-6000 ₹1500-5000 ₹1500-5000
₹₹₹ top end >₹6000 >₹5000 >₹5000

Reservations

AIt's a good idea to book ahead, especially when travelling to more popular destinations. Some hotels require a credit-card deposit at the time of booking.

AYou can book hotels through Indian-based portals Goibibo (www.goibibo.com) or Oyo Rooms (www.oyorooms.com), which offer big discounts on mid- and upper-end hotels that are registered with them. However, these can be of variable quality.

ASome places may want a deposit at check-in – ask for a receipt and be wary of any request to sign a blank impression of your credit card. If the hotel insists, pay cash.

AVerify the check-out time when you check-in.

AHotels often offer various packages: European Plan (EP; room only); Continental Plan (CP; includes breakfast); Modified American Plan (MAP; half-board, with breakfast and lunch/dinner); American Plan (AP; full board, with breakfast, lunch and dinner); and Jungle Plan (used at some jungle lodges – AP plus some safaris).

Seasons

ARates given are full price in high season. High season usually coincides with the best weather for the area’s sights and activities – normally spring and autumn in the mountains (March to May and September to November), and the cooler months in the plains (around November to mid-February).

AIn areas popular with foreign tourists, there’s an additional peak period over Christmas and New Year; make reservations well in advance.

AAt other times you may find significant discounts; if the hotel seems quiet, ask for one.

ASome hotels in places like Goa close during the monsoon period, or in hill stations such as Manali during winter.

AMany temple towns have additional peak seasons around major festivals and pilgrimages.

Taxes & Service Charges

AState governments slap a variety of taxes on hotel accommodation (except at the cheaper hotels charging less than around ₹1000), and these are added to the cost of your room.

ATaxes vary from state to state. Even within a state prices can vary, with more expensive hotels levying higher taxes.

AThere's usually a 'luxury tax' of around 10 to 15%.

AMany upmarket hotels also add an additional ‘service tax’ (usually around 10%).

AThey also levy nominal Krishi Kalyan Cess (a national agriculture initiative) and Swaccha Bharat Abhiyan Cess (a national sanitation and infrastructure initiative) charges of 0.05% each.

ARates quoted in Lonely Planet listings include taxes.

ANote that India's new Goods & Service Tax (GST), due to come into force in 2017, may affect accommodation taxes and charges across the country.

Budget & Midrange Hotels

AShared bathrooms (often with squat toilets) are usually only found at the cheapest lodgings.

AIf you're staying in budget places, bring your own sheet or sleeping-bag liner, towel and soap.

AInsect repellent, a torch (flashlight) and padlock are essential accessories in many budget hotels.

ASound pollution can be irksome (especially in urban hubs); pack earplugs and request a room that doesn’t face a busy road.

AIt’s wise to keep your door locked at all times, as some staff (particularly in budget hotels) may knock and walk in without awaiting your permission.

ANote that some hotels lock their doors at night. Let the hotel know in advance if you’ll be arriving late at night or leaving early in the morning.

AAway from tourist areas, cheaper hotels may not take foreigners because they don’t have the necessary foreigner-registration forms.

Camping & Holiday Parks

There are few official camping sites in India. On the other hand, wild camping is often the only accommodation option on trekking routes.

In some mountain or desert areas you’ll also find summer-only tented camps, with accommodation in semipermanent ‘Swiss tents’ with attached bathrooms.

Hostels

There is an ever-increasing array of excellent backpacker hostels across India, notably in Delhi, Varanasi, Goa and Kerala, all high quality, with aircon dorms, cafe/bar, lockers, and free wifi, which are hugely popular with travellers wanting to connect with like-minded folk. They'll usually have mixed dorms, plus a female-only option. Impressive chains with branches dotted over India include Stops (www.gostops.com), Backpacker Panda (www.backpackerpanda.com), Vedanta Wake Up! (www.vedantawakeup.com), Moustache (http://www.moustachehostel.com), and Zostel (www.zostel.com).

A number of hotels have cheap dormitories, though these may be mixed gender and, in less touristy places, full of drunken males – not ideal conditions for women. The handful of hostels run by the YMCA, YWCA and Salvation Army or associated with HI or YHAI (Youth Hostels Association of India) are more traveller-friendly if a bit institutional.

Government Accommodation & Tourist Bungalows

The Indian government maintains a network of guesthouses for travelling officials and public workers, known variously as rest houses, dak bungalows, circuit houses, PWD (Public Works Department) bungalows and forest rest houses. These places may accept travellers if no government employees need the rooms, but permission is sometimes required from local officials.

‘Tourist bungalows’ are run by state governments – rooms are usually midpriced (some with cheap dorms) and have varying standards of cleanliness and service.

Some state governments also run chains of more expensive hotels, including some lovely heritage properties. Check with the local state tourism office.

Homestays

These family-run guesthouses will appeal to those seeking a small-scale, more homey setting with home-cooked meals.

Standards range from mud-and-stone village huts with hole-in-the-floor toilets to comfortable middle-class homes in cities.

In Ladakh and Kerala, homestays are the way to go but standards are fairly simple and prices can be relatively high.

Some hotels market themselves as ‘homestays’ but are run like hotels with little (or no) interaction with the family – reading up on your chosen place will get a view on whether it's a real homestay.

Contact the local tourist office for a full list of participating families.

Railway Retiring Rooms

Most large train stations have basic rooms for travellers holding an ongoing train ticket or Indrail Pass. Some are grim, others are surprisingly pleasant but suffer from the noise of passengers and trains.

They’re useful for early-morning train departures and there’s usually a choice of dormitories or private rooms (24-hour check-out) depending on the class you're travelling in.

Some smaller stations may have only waiting rooms (again divided by class).

Temples & Pilgrims' Rest Houses

Accommodation is available at some ashrams (spiritual retreats), gurdwaras (Sikh temples) and dharamsalas (pilgrims’ guesthouses) for a donation or a nominal fee. Vegetarian meals are usually available at the refectories.

These places have been established for genuine pilgrims so please exercise judgement about the appropriateness of staying.

Always abide by any protocols. Smoking and drinking within the premises are a complete no-no.

Top-End & Heritage Hotels

India's top-end properties are stupendously fabulous, creating a cushioning bubble from the outside world, and ranging from wow-factor five-star chain hotels to historic palaces. In states such as Gujarat and Odisha, there are now increasing numbers of converted heritage properties.

You can browse members of the Indian Heritage Hotels Association on the tourist board website Incredible India (www.incredibleindia.org).

Customs Regulations

Technically you’re supposed to declare Indian rupees in excess of ₹10,000, any amount of cash over US$5000, or total amount of currency over US$10,000 on arrival.

You're also prohibited from importing more than one laptop, two litres of alcohol, 100 cigarettes or equivalent, or gifts and souvenirs worth over ₹8000.

EATING PRICE RANGES

Prices in this book reflect the cost of a standard main meal (unless otherwise indicated). Reviews are listed by author preference within the following price categories.

₹ budget less than ₹150

₹₹ midrange ₹150-300

₹₹₹ top end more than ₹300

Electricity

230V/50Hz. Plugs have two round pins or, less commonly, three pins.

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Embassies & Consulates

Most foreign diplomatic missions are based in Delhi, but there are various consulates in other Indian cities.

Australia: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-67574900; www.mumbai.consulate.gov.au; 10th fl, A Wing, Crescenzo Bldg, G Block, Plot C 38-39, Bandra Kurla Complex), Chennai

Bangladesh: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-40127500; 9 Circus Ave; icon-hoursgifhvisas 9-11am Mon-Fri)

Belgium Chennai

Bhutan: Delhi, Kolkata ( GOOGLE MAP ; Tivoli Court, Ballygunge Circular Rd; icon-hoursgifh10am-4pm Mon-Fri)

Canada: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-67494444; www.canadainternational.gc.ca; 21st fl, Tower 2, Indiabulls Finance Centre, Senapati Bapat Marg, Elphinstone Rd West)

China: Delhi

France: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-66694000; www.ambafrance-in.org/-Consulate-in-Bombay-; Wockhardt Towers, East Wing, 5th fl, Bandra Kurla Complex, Bandra East), Puducherry ( MAP GOOGLE MAP ; icon-phonegif%0413-2231000; www.ambafrance-in.org/-Consulate-in-Pondicherry; 2 Marine St; icon-hoursgifh8am-5pm Mon-Fri)

Germany: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-24791141; 1 Hastings Park Rd, Alipore), Mumbai ( GOOGLE MAP ; icon-phonegif%022-22832422; www.india.diplo.de; 10th fl, Hoechst House, Nariman Point), Chennai,

Ireland: Delhi

Israel: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-61600500; www.embassies.gov.il/mumbai; Marathon Futurex, 1301, A Wing, NM Joshi Marg, Lower Parel)

Japan: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-23517101; www.mumbai.in.emb-japan.go.jp; 1 ML Dahanukar Marg, Cumballa Hill), Chennai

Malaysia: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-26455751; www.kln.gov.my/web/ind_mumbai/home; 5th fl, Notan Classic Bldg, off Turner Rd, Bandra West), Chennai

Maldives: Delhi

Myanmar: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-24851658; mcgkolcg@gmail.com; 57K Ballygunge Circular Rd; icon-hoursgifhvisas 9am-noon Mon-Fri)

Nepal: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-24561224; 1 National Library Ave, Alipore)

Netherlands: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-22194200; www.netherlandsworldwide.nl/countries/india; 1st fl, Forbes Bldg, Charanjit Rai Marg, Fort)

New Zealand: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-61316666; www.mfat.govt.nz/en/countries-and-regions/south-asia/india/new-zealand-high-commission/new-zealand-consulate-general-mumbai-india; Level 2, Maker Maxity, 3 North Ave, Bandra Kurla Complex), Chennai

Pakistan: Delhi ( MAP GOOGLE MAP ; icon-phonegif%011-26110601; pakhcnewdelhi.org.pk; 2/50G Shantipath, Chanakyapuri; icon-hoursgifh9-11am Mon-Fri)

Singapore: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-22043209; www.mfa.gov.sg/content/mfa/overseasmission/mumbai.html; Maker Chambers IV, 10th fl, 222 Jamnalal Bajaj Rd, Nariman Point), Chennai

Sri Lanka: Delhi, Mumbai ( GOOGLE MAP ; icon-phonegif%022-22045861; www.mumbai.mission.gov.lk; Mulla House, 34 Homi Modi St, Fort, Mumbai), Chennai

Thailand: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-24407836; 18B Mandeville Gardens, Ballygunge), Mumbai ( GOOGLE MAP ; icon-phonegif%022-22823535; www.thaiembassy.org/mumbai; 12th fl, Express Towers, Barrister Rajni Patel Marg, Nariman Point), Chennai

UK: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-22885172; 1A Ho Chi Minh Sarani), Mumbai ( GOOGLE MAP ; icon-phonegif%022-66502222; www.gov.uk/government/world/organisations/british-deputy-high-commission-mumbai; Naman Chambers, C/32 G Block Bandra Kurla Complex, Bandra East), Chennai

US: Delhi, Kolkata ( GOOGLE MAP ; icon-phonegif%033-39842400; https://kolkata.usconsulate.gov/; 5/1 Ho Chi Minh Sarani), Mumbai, ( GOOGLE MAP ; icon-phonegif%022-26724000; https://mumbai.usconsulate.gov; C49, G Block, Bandra Kurla Complex) Chennai

Insurance

AComprehensive travel insurance to cover theft, loss and medical problems (as well as air evacuation) is strongly recommended.

ASome policies exclude potentially dangerous activities such as scuba diving, skiing, motorcycling, paragliding and even trekking: read the fine print.

ASome trekking agents may only accept customers who have cover for emergency helicopter evacuation.

AIf you plan to hire a motorcycle in India, make sure the rental policy includes at least third-party insurance.

ACheck in advance whether your insurance policy will pay doctors and hospitals directly or reimburse you later (keep all documentation for your claim).

AIt’s crucial to get a police report in India if you’ve had anything stolen; insurance companies may refuse to reimburse you without one.

AWorldwide travel insurance is available at www.lonelyplanet.com/bookings. You can buy, extend and claim online anytime – even if you’re already on the road.

Internet Access

There are few internet cafes these days as wi-fi/3G/4G access is so widely available; wi-fi is usually free but some places charge. Many restaurants and cafes offer wi-fi, including Cafe Coffee Day branches.

Practicalities

AInternet charges vary regionally; hourly charges range from ₹15 to ₹100 (or as high as ₹500 in five-star hotels); often with a 15- to 30-minute minimum.

ABandwidth load tends to be lowest in the early morning and early afternoon.

ASome places may ask to see your passport.

Security

Using online banking on any nonsecure system is unwise. If you have no choice but to do this, it's wise to change all passwords (email, netbanking, credit card 3-D Secure code etc) when you get back home.

Laptops

AThe simplest way to connect to the internet, when wi-fi is unavailable, is to use your smartphone as a personal wi-fi hotspot (use a local SIM to avoid roaming charges).

AAlternatively, companies that offer prepaid wireless 3G/4G modem sticks (dongles) include Reliance, Airtel, Tata Docomo and Vodafone. To connect you have to submit your proof of identity and address in India; activation can take up to 24 hours. At Vodafone, for example, the dongle costs ₹1500 plus ₹549 for the SIM. A 20GB recharge costs around ₹1999. Portable wi-fi is also available, a pocket-size modem (allow 10 people to connect). The device costs ₹2399 plus ₹549 for the SIM with the same recharge fees.

AMake sure your destinations are covered by your service provider.

AConsider purchasing a fuse-protected universal AC adaptor to protect your circuit board from power surges.

APlug adaptors are widely available, but bring spare plug fuses from home.

Language Courses

There are a range of language courses across India, some requiring a minimum time commitment.

Delhi Hindi classes at Delhi’s Central Hindi Directorate. Hindu, Urdu and Sanskrit classes at Zabaan (http://zabaan.com/).

Himachal Pradesh Three-month courses in Tibetan at the Library of Tibetan Works & Archives, in McLeod Ganj. Several other places in McLeod Ganj offer courses in Tibetan and Hindi.

Mumbai (Bombay) Beginners’ courses in Hindi, Marathi and Sanskrit at Bharatiya Vidya Bhavan.

Tamil Nadu Tamil courses at International Institute of Tamil Studies, in Chennai.

Uttar Pradesh Hindi courses at Pragati Hindi, in Varanasi.

Uttarakhand Hindi courses at the Landour Language School, in Mussoorie.

West Bengal Tibetan courses at the Manjushree Centre of Tibetan Culture, in Darjeeling.

If you’re in a sticky legal situation, contact your embassy immediately. However, be aware that all your embassy may be able to do is monitor your treatment in custody and arrange a lawyer. In the Indian justice system, the burden of proof can often be on the accused and stints in prison before trial are not unheard of.

Antisocial Behaviour

ASmoking in public places is illegal but this is rarely enforced; if caught you’ll be fined ₹200, which could rise to ₹1000 if proposed changes go ahead.

APeople can smoke inside their homes and in most open spaces such as streets (heed any signs stating otherwise).

AThe status of e-cigarettes is in flux, but there are currently bans in Karnataka, and sale bans in Maharashtra and Punjab.

ASome Indian cities have banned spitting and littering, but this is also enforced irregularly.

Drugs

APossession of any illegal drug is regarded as a criminal offence, which will result in a custodial sentence. This may be up to 10 years for possession, even for personal use, to 10 to 20 years if it's deemed the purpose was for sale or distribution. There’s also usually a hefty fine on top.

ACases can take months, even years, to appear before a court while the accused may have to wait in prison.

ABe aware that travellers have been targeted in sting operations in Manali, Goa and other backpacker enclaves.

AMarijuana grows wild in various areas, but consuming it is still an offence, except in towns where bhang is legally sold for religious rituals.

APolice are particularly tough on foreigners who use drugs, so you should take this risk seriously.

APharmaceutical drugs that are restricted at home may be available over the counter or via prescription. To take these without professional guidance can be dangerous.

WARNING: BHANG LASSI

Although it’s rarely printed in menus, some restaurants in popular tourist centres will clandestinely whip up bhang lassi, a yoghurt and iced-water beverage laced with cannabis (and occasionally other narcotics). Commonly dubbed ‘special lassi’, this often potent concoction can cause varying degrees of ecstasy, drawn-out delirium, hallucination, nausea and paranoia. Some travellers have been ill for several days, robbed or hurt in accidents after drinking this fickle brew. A few towns have legal (controlled) bhang outlets. While these legal bhang sellers are happy to sell to foreigners, the bhang is intended for religious purposes. For travellers, buying from a legal shop is not a protection against being arrested for possession.

Police

You should always carry your passport; police are entitled to ask you for identification at any time.

If you’re arrested for an alleged offence and asked for a bribe, be aware that it is illegal to pay a bribe in India. Many people deal with an on-the-spot fine by just paying it to avoid trumped up charges. Corruption is rife so the less you have to do with local police the better; try to avoid all potentially risky situations.

PROHIBITED EXPORTS

To protect India’s cultural heritage, the export of certain antiques is prohibited, especially those which are verifiably more than 100 years old. Reputable antique dealers know the laws and can make arrangements for an export-clearance certificate for old items that are OK to export. Detailed information on prohibited items can be found on the Archaological Survey of India (ASI) website (http://asi.nic.in).

The Indian Wildlife Protection Act bans any form of wildlife trade. Don’t buy any product that endangers threatened species and habitats – doing so can result in heavy fines and even imprisonment. This includes ivory, shahtoosh shawls (made from the down of chirus or rare Tibetan antelopes) and anything made from the fur, skin, horns or shell of any endangered species. Products made from certain rare plants are also banned.

LGBTI Travellers

Homosexuality was made illegal in India in 2013, after having only been decriminalised since 2009. Trans rights have fared better: in 2014, there was a ruling that gave legal recognition of a third gender in India, a step towards increased acceptance of the large yet marginalised transgender (hijra) population.

LGBT visitors should be discreet in this conservative country. Public displays of affection are frowned upon for both homosexual and and heterosexual couples.

Despite the ban, there are gay scenes (and Gay Pride marches) in a number of cities including Mumbai, Delhi, Kolkata, Chennai and Bengaluru (Bangalore), as well as a holiday gay scene in Goa.

Websites & Publications

Bombay Dost (http://bombaydost.co.in) Annual LGBTQ India magazine, since 1990.

Gaysi Zine (http://gaysifamily.com/) Thoughtful monthly magazine and website featuring gay writing and issues.

Indja Pink (www.indjapink.co.in) India’s first ‘gay travel boutique’ founded by a well-known Indian fashion designer.

Pink Pages (https://pink-pages.co.in/) A national gay magazine for nearly 10 years.

Queer Azaadi Mumbai (http://queerazaadi.wordpress.com) Mumbai’s queer pride blog, with news.

Queer Ink (www.queer-ink.com) Online bookstore specialising in gay- and lesbian-interest books from the subcontinent.

Salvation Star A Facebook community in Mumbai organising and promoting gay events and parties.

Orinam (orinam.net) Has helpful up-to-date info on LGBT support, events, pride marches, etc in Chennai and Tamil Nadu.

Support Groups

Gay Bombay (www.gaybombay.org) Lists gay events as well as offering support and advice.

Gay Delhi (www.gaydelhi.org) LGBT support group, also organises social events in Delhi.

Indian Dost (www.indiandost.com/gay.php) News and information including contact groups in India.

Maps

Maps available inside India are of variable quality. Throughout India, most state-government tourist offices stock basic local maps. These are some of the better map series. There's good GPS coverage in the main population centres.

Eicher Various state maps showing rail and road networks.

Leomann Maps Useful trekking maps for Jammu & Kashmir, Himachal Pradesh and Uttarakhand

Nelles (www.nelles-verlag.de)

Nest & Wings (www.nestwings.in)

Survey of India (www.surveyofindia.gov.in)

TTK (www.ttkmaps.com)

Money

There are ATMs in most towns; carry cash as backup. Mastercard and Visa are the most widely accepted credit cards.

ATMs & Eftpos

AATMs are widespread.

AVisa, MasterCard, Cirrus, and Maestro are the most commonly accepted cards.

AATMs at Axis Bank, Citibank, HDFC, HSBC, ICICI and State Bank of India recognise foreign cards. Other banks may accept major cards (Visa, Mastercard etc).

AThe limit you may withdraw in one transaction varies. It can be as low as ₹2000, up to a maximum of usually ₹10,000. The higher the amount you withdraw, the less charges you will incur. Citibank ATMs are often the best for withdrawing large amount of cash in one transation.

ABefore your trip, check whether your card can access banking networks in India and ask for details of charges.

ANotify your bank that you’ll be using your card in India to avoid having it blocked; take along your bank’s phone number in case.

AAlways keep the emergency lost-and-stolen numbers for your credit cards in a safe place, separate from your cards, and report any loss or theft immediately.

AAway from major towns, always carry cash (including a stock of rupees).

Black Market

Black-market moneychangers exist but legal moneychangers are so common that there’s no reason to use illegal services, except perhaps to change small amounts of cash at land border crossings. If someone approaches you on the street and offers to change money, you’re probably being set up for a scam.

Cash

AMajor currencies such as US dollars, pounds sterling and euros are easy to change throughout India.

ASome banks also accept other currencies such as Australian and Canadian dollars, and Swiss francs.

APrivate moneychangers deal with a wider range of currencies, but Pakistani, Nepali and Bangladeshi currency can be harder to change away from the border.

AWhen travelling off the beaten track, always carry an adequate stock of rupees.

AWhenever changing money, or receiving change, check every note. Don’t accept any filthy, ripped or disintegrating notes, as these will be difficult to use.

AIt can be tough getting change, so a stock of smaller currency (₹10, ₹20 and ₹50 notes) is invaluable.

AYou can change any leftover rupees back into foreign currency most easily at the airport. You may have to present encashment certificates or credit-card/ATM receipts, and show your passport and airline ticket.

Credit & Debit Cards

ACredit cards are accepted at a growing number of shops, upmarket restaurants, and midrange and top-end hotels, and they can usually be used to pay for flights and train tickets.

ACash advances on major credit cards are also possible at some banks.

AMasterCard and Visa are the most widely accepted cards.

Currency

The Indian rupee (₹) is divided into 100 paise (p), but only 50 paise coins are legal tender and these are rarely seen. Coins come in denominations of ₹1, ₹2, ₹5 and ₹10 (the 1s and 2s look almost identical); notes come in ₹5, ₹10, ₹20, ₹50, ₹100, ₹500 and ₹2000.

The Indian rupee is linked to a basket of currencies and has been subject to fluctuations in recent years.

Encashment Certificates

AIndian law states that all foreign currency must be changed at official moneychangers or banks.

AFor every (official) foreign-exchange transaction, you’ll receive an encashment certificate (receipt), which will allow you to change rupees back into foreign currency when departing India.

AEncashment certificates should cover the amount of rupees you intend to change back to foreign currency.

APrinted receipts from ATMs are also accepted as evidence of an international transaction at most banks.

International Transfers

If you run out of money, someone back home can wire you cash via moneychangers affiliated with Western Union (www.westernunion.com). A fee is added to the transaction.

To collect the cash, bring your passport and the name and reference number of the person who sent the funds.

Moneychangers

Private moneychangers are usually open for longer hours than banks and are found almost everywhere (many also double as internet cafes or travel agents).

Hotels may also change money, but their rates are usually not as competitive.

Tipping

AA service fee is often added to your bill at restaurants and hotels, in which case tipping is optional. Elsewhere, a tip is appreciated.

AHotel bellboys and train/airport porters appreciate anything around ₹50; hotel staff should be given similar gratuities for services above and beyond the call of duty.

AIt’s not mandatory to tip taxi or rickshaw drivers, but it’s good to tip drivers who are honest about the fare.

AIf you hire a car with driver, a tip is recommended for good service.

ABaksheesh can loosely be defined as a ‘tip’; it covers everything from alms for beggars to bribes.

AMany Indians implore tourists not to hand out sweets, pens or money to children, as it encourages them to beg. To make a lasting difference, donate to a reputable school or charitable organisation.

AExcept in fixed-price shops (such as government emporiums and fair-trade cooperatives), bargaining is the norm.

Opening Hours

Opening hours are year-round for banks, offices and restaurants; many sights keep summer and winter opening hours, and some places close in the low season.

Banks (nationalised) 10am–2pm/4pm Monday to Friday, to noon/1pm/4pm Saturday; closed second and fourth Saturday of month.

Restaurants 8am–10pm or lunch noon–3pm, dinner 7pm–10pm or 11pm

Bars & Clubs noon–12.30am

Shops 10am–7pm or 8pm, some closed Sunday

Markets 10am–7pm in major cities, usually with one closed day; rural markets may be once weekly, from early morning to lunchtime

Post Offices 9.30am–5pm Monday to Saturday

Post

India has a far-reaching postal service, with over 150,000 post offices. Mail and poste-restante services are good, although the speed of delivery will depend on the efficiency of any given office. Airmail is faster and more reliable than sea mail, although it’s best to use courier services (such as DHL and TNT) to send and receive items of value – expect to pay around ₹3500 per kilogram to Europe, Australia or the USA. Smaller private couriers are often cheaper, but goods may be repacked into large packages to cut costs and things sometimes go missing.

Sending Mail

Letters

APosting airmail letters/aerogrammes to anywhere overseas costs ₹25/15.

AInternational airmail postcards cost around ₹12.

AFor postcards, stick on the stamps before writing on them, as post offices can give you as many as four stamps per card.

ASending a letter overseas by registered post costs an extra ₹50.

Parcels

AAn airmail package (unregistered) costs ₹400 to ₹850 (up to 250g) and ₹50 to ₹150 per each additional 250g (up to a maximum of 2000g; charges change for higher weight).

AParcel post has a maximum of 20kg to 30kg.

AAir/sea/SAL (sea and air) takes one to three weeks/two to four months/one month.

AExpress mail service (EMS; delivery within three days) costs around 30% more than regular airmail.

AAll parcels must be packed in white linen and wax sealed – agents outside the post office usually offer this service.

ACustoms declaration forms, available from the post office, must be stitched or pasted to the parcel. No duty is payable by the recipient for gifts under the value of ₹1000.

ACarry a permanent marker to write on the parcel any information requested by the desk.

AYou can send printed matter via surface mail 'Bulk Bag' for ₹350 (maximum 5kg, plus ₹100 for each additional kilogram). The parcel must have an opening for a customs check.

Receiving Mail

ATo claim mail you’ll need to show your passport.

AAsk senders to address letters to you with your surname in capital letters and underlined, followed by poste restante, GPO (main post office), and the city or town in question.

AMany ‘lost’ letters are simply misfiled under given/first names, so check under both your names and ask senders to provide a return address.

ALetters sent via poste restante are generally held for around one to two months before being returned.

AIt’s best to have any parcels sent to you by registered post.

PRACTICALITIES

Newspapers & Magazines

English-language daily newsapers include Hindustan Times; Times of India; Indian Express; Hindu; Statesman, Telegraph, Daily News & Analysis (DNA) and Economic Times.

Current-affairs magazines include Frontline, India Today, Week, Open, Tehelka, Outlook and Motherland.

Radio

Government-controlled All India Radio (AIR), India’s national broadcaster, has over 220 stations broadcasting local and international news. Dial-loads of FM stations include Private FM with music, current affairs, talkback and more and Mirchi FM.

TV

The national (government) TV broadcaster is Doordarshan. More people watch satellite and cable TV; English-language channels include BBC, CNN, Star World, HBO, National Geographic and Discovery.

Weights & Measures

Officially India is metric. Terms you’re likely to hear are lakhs (one lakh = 100,000) and crores (one crore = 10 million).

Public Holidays

There are three official national public holidays – Republic and Independence Days and Gandhi's birthday (Gandhi Jayanti) – plus a lot of other holidays celebrated nationally or locally, many of them marking important days in various religions and falling on variable dates. The most important are the 18 'gazetted holidays' (listed) which are observed by central-government offices throughout India. On these days most businesses (offices, shops etc), banks and tourist sites close, but transport is usually unaffected. It’s wise to make transport and hotel reservations well in advance if you intend visiting during major festivals.

Republic Day 26 January

Holi February/March

Ram Navami March/April

Mahavir Jayanti March/April

Good Friday March/April

Dr BL Ambedkar's Birthday 14 April

Mahavir Jayanti March/April

Buddha Purnima May

Eid al-Fitr May/June

Independence Day 15 August

Janmastami August/September

Eid al-Adha July/August

Dussehra September/October

Gandhi Jayanti 2 October

Muharram August/September

Diwali October/November

Guru Nanak Jayanti November

Eid-Milad-un-Nabi November/December

Christmas Day 25 December

Safe Travel

Travellers to India’s major cities may fall prey to opportunistic crime, but many problems can be avoided with a bit of common sense and an appropriate amount of caution. Reports of sexual assaults have increased in recent years, so women should take care to avoid potentially risky situations.

Have a look at the India branch of Lonely Planet’s Thorn Tree forum (www.lonelyplanet.com/thorntree), where travellers often post timely warnings about problems they’ve encountered on the road. Always check your government’s travel advisory warnings.

Rebel Violence

ADue to ongoing terrorist threats, mobile phone use in Jammu & Kashmir, as well as Assam, is more strictly controlled.

ARoaming on foreign mobiles won’t work in Jammu & Kashmir, nor will pay-as-you-go SIM cards purchased elsewhere in India. BSNL work best here. Coverage is scant in Ladakh and Kashmir once you're away from the main towns.

AAirTel and AirCell both offer pre-paid SIM cards; you'll need four or five photos, your passport, address (your hotel) and to wait at least 48 hours.

AForeign mobile roaming won't work and domestic SIM cards are difficult to procure in Assam (except in Guwahati), but you can use a SIM card purchased elsewhere. Airtel and BSNL work best here, Vodaphone works best in Sikkim.

GOVERNMENT TRAVEL ADVICE

The following government websites offer travel advice and information on current hotspots.

Australian Department of Foreign Affairs (www.smarttraveller.gov.au)

British Foreign Office (www.gov.uk/fco)

Canadian Department of Foreign Affairs (www.voyage.gc.ca)

German Foreign Office (www.auswaertiges-amt.de)

Japan Ministry of Foreign Affairs (www.mofa.go.jp)

Netherlands Ministry of Foreign Affairs (www.government.nl)

Swiss Department of Foreign Affairs (www.eda.admin.ch)

US State Department (http://travel.state.gov)

Telephone

AThere are few payphones in India (apart from in airports), but private STD/ISD/PCO call booths do the same job, offering inexpensive local, interstate and international calls at lower prices than calls made from hotel rooms.

AThese booths are found around the country. A digital meter displays how much the call is costing and usually provides a printed receipt when the call is finished.

ACosts vary depending on the operator and destination but can be from ₹1 per minute for local calls and around ₹10 for international calls.

ASome booths also offer a ‘call-back’ service – you ring home, provide the phone number of the booth and wait for people at home to call you back, for a fee of around ₹20 on top of the cost of the preliminary call.

AGetting a line can be difficult in remote country and mountain areas – an engaged signal may just mean that the exchange is overloaded or broken, so keep trying.

AUseful online resources include the Yellow Pages (www.yellowpages.in) and Justdial (www.justdial.com).

Mobile Phones

Roaming connections are excellent in urban areas, poor in the countryside and the Himalaya. Local prepaid SIMs are widely available; they involve some straightforward paperwork and sometimes a wait of up to 24 hours for activation.

Getting Connected

AGetting connected is inexpensive and straightforward in large cities or most tourist towns. It's wise to obtain a local SIM card when you arrive if you're flying into a large city.

AA SIM card or ISD package is usually only valid for a particular region, and once you leave it, it may function but you'll pay roaming charges, however, these are not particularly steep (eg ₹1 per minute within India rather than ₹0.10. There are no roaming charges for internet data packs.

AAn ISD (international subscriber dialling) package can work out a good deal if you're phoning long-distance.

AForeigners must supply between one and five passport photos, and photocopies of their passport identity and visa pages. Usually mobile shops can arrange all this for you. It's best to try to do this in tourist centres and cities, as in many regions – for example, Tamil Nadu, Andhra Pradesh, Telangana and most of Himachal Pradesh – it's a great deal more difficult.

AIn some cases, you have to supply a residential address, which can be the address of your hotel. If you have to do this, the phone company will call your hotel (warn the hotel a call will come through) any time up to 24 hours after your application to verify that you are staying there, or sometimes you have to provide another mobile number.

AIt's a good idea to obtain the SIM card somewhere where you're staying for a day or two so that you can return to the vendor if there's any problem. Only obtain your SIM card from a reputable branded phone store to avoid scams.

APrepaid mobile phone kits (SIM card and phone number, plus an allocation of calls and texts) are available in most towns for ₹200 to ₹500 from a phone shop, local STD/ISD/PCO booth or grocery store.

AYou must then purchase more credit, sold as direct credit. You pay the vendor and the credit is deposited straight into your account, minus some taxes and a service charge.

Charges

ACalls made within the state or city where you bought the SIM card may be around ₹0.10 a minute. You can call internationally for less than ₹10 a minute.

AInternational outgoing SMS messages cost ₹5. Incoming calls and messages are free.

AUnreliable signals and problems with international texting (messages or replies not coming through or being delayed) are not uncommon.

AThe leading service providers are Airtel, Vodafone, Reliance, Idea and BSNL. Coverage varies from region to region – Airtel has wide coverage, for example, but BSNL is the only network that works in remote Himachal areas.

Jammu & Kashmir and Assam

ADue to ongoing terrorist threats, mobile phone use in Jammu & Kashmir, as well as Assam, is more strictly controlled.

ARoaming on foreign mobiles won’t work in Jammu & Kashmir, nor will pay-as-you-go SIM cards purchased elsewhere in India. BSNL work best here. Coverage is scant in Ladakh and Kashmir once you're away from the main towns.

AAirTel and AirCell both offer pre-paid SIM cards; you'll need four or five photos, your passport, address (your hotel) and to wait at least 48 hours.

AForeign mobile roaming won't work and domestic SIM cards are difficult to procure in Assam (except in Guwahati), but you can use a SIM card purchased elsewhere. Airtel and BSNL work best here, Vodaphone works best in Sikkim.

Local Calls

Indian mobile phone numbers usually have 10 digits, mostly beginning with 9 (but sometimes also with 7 or 8).There’s roaming coverage for international GSM phones in most cities and large towns.To avoid expensive roaming costs (often highest for incoming calls), get hooked up to the local mobile-phone network by applying for a local prepaid SIM card. Mobiles bought in some countries may be locked to a particular network; you’ll have to get the phone unlocked or buy a local phone (available from ₹2000) to use an Indian SIM card.

Phonecards

ACalling India from abroad: dial your country’s international access code, then icon-phonegif%91 (India’s country code), then the area code (without the initial zero), then the local number. For mobile phones, the area code and initial zero are not required.

ACalling internationally from India: dial icon-phonegif%00 (the international access code), then the country code of the country you’re calling, then the area code (without the initial zero) and the local number.

ALand-phone numbers have an area code followed by up to eight digits.

AToll-free numbers begin with icon-phonegif%1800.

ATo make interstate calls to a mobile phone, add 0 before the 10-digit number.

ATo call a land phone from a mobile phone, you always have to add the area code (with the initial zero).

ASome call centre numbers might require the initial zero (eg calling an airline ticketing service based in Delhi from Karnataka).

AA Home Country Direct service, which gives you access to the international operator in your home country, exists for the US (icon-phonegif%000 117) and the UK (icon-phonegif%000 4417).

ATo access an international operator elsewhere, dial icon-phonegif%000 127. The operator can place an international call and allow you to make collect calls.

Time

Indian Standard Time (GMT/UTC plus 5½ hours)

Toilets

Public toilets are most easily found in major cities and tourist sites; the cleanest (usually with sit-down and squat choices) are often at modern restaurants, shopping complexes and cinemas.

Beyond urban centres, toilets are of the squat variety and locals may use the ‘hand-and-water’ technique, which involves carrying out ablutions with a small jug of water and the left hand. It’s always a good idea to carry your own toilet paper and hand sanitiser, just in case.

Tourist Information

In addition to Government of India tourist offices (also known as ‘India Tourism’), each state maintains its own network of tourist offices. These vary in quality – some are run by enthusiastic souls who go out of their way to help, others have an air of torpor and are little more than a means of drumming up business for State Tourism Development Corporation tours.

The tourism website of the Government of India is Incredible India (www.incredibleindia.org).

Travellers with Disabilities

If you have a physical disability or are vision impaired, the difficulties of travel in India can be exacerbated. If your mobility is considerably restricted, you may like to ease the stress by travelling with an able-bodied companion. One way that India makes it easier to travel with a disability is the access to employed assistance – you could hire an assistant, or a car and driver to get around, for example.

Accommodation Wheelchair-friendly hotels are almost exclusively top-end. Make enquiries before travelling and book ground-floor rooms at hotels that lack adequate facilities.

Accessibility Some restaurants and offices have ramps but most tend to have at least one step. Staircases are often steep; lifts frequently stop at mezzanines between floors.

Footpaths Where pavements exist, they can be riddled with holes, littered with debris and crowded. If using crutches, bring along spare rubber caps.

Transport Hiring a car with driver will make moving around a lot easier; if you use a wheelchair, make sure the car-hire company can provide an appropriate vehicle.

The following organisations may proffer further information:

Accessible Journeys (www.disabilitytravel.com)

Access-Able Travel Source (www.access-able.com)

Enable Holidays (www.enableholidays.com)

Global Access News (www.globalaccessnews.com)

Mobility International USA (www.miusa.org)

Download Lonely Planet's free Accessible Travel guide from http://lptravel.to/AccessibleTravel.

Visas

Apart from citizens of Nepal, Bhutan and Maldives (Nepali citizens are, however, required to get a visa if they enter via China), everyone needs to apply for a visa before arriving in India. Over 100 nationalities can obtain a 30-day e-Tourist visa/Visa on Arrival, applying online prior to arrival; this is valid from the day you arrive. For longer trips, you'll need to obtain a six-month tourist visa, valid from the date of issue, not the date of arrival in India.

Entry Requirements

Visas are available at Indian missions worldwide, though in many countries, applications are processed by a separate private company.

AStudent and business visas have strict conditions (consult the Indian embassy for details).

AA standard 180-day tourist visa permits multiple entry for most nationalities.

AFive- and 10-year tourist visas are available to US citizens only under a bilateral arrangement; however, you can still only stay in the country for up to 180 days continuously.

ACurrently you are required to submit two digital photographs with your visa application (format jpeg 10-300kb)

AAn onward travel ticket is a requirement for some visas, but this isn’t always enforced (check in advance).

AVisas are priced in the local currency and may have an added service fee.

AExtended visas are possible for those of Indian origin (excluding those in Pakistan and Bangladesh) who hold a non-Indian passport and live abroad.

AFor visas lasting more than six months, you’re supposed to register at the Foreigners' Regional Registration Office (FRRO; GOOGLE MAP ; icon-phonegif%011-26711443; frrodil@nic.in; Level 2, East Block 8, Sector 1, Rama Krishna Puram; icon-hoursgifh9.30am-3pm Mon-Fri; icon-metrogifmGreen Park) in Delhi within 14 days of arriving in India; enquire about these special conditions when you apply for your visa.

ACheck with the Indian embassy in your home country for any special conditions that may exist for your nationality.

Re-entry Requirements

Most tourists are permitted to transit freely between India and its neighbouring countries. If you plan to fly out of India and don't have a visa covering re-entry to India already, it's a real hassle getting a new visa in Kathmandu. However, citizens of Afghanistan, China, Iran, Pakistan, Iraq, Sudan, foreigners of Pakistan and Stateless persons are barred from re-entering India within two months of the date of their previous exit.

E-Tourist Visa

Citizens from over 100 countries, from Albania to Zimbabwe, can apply for a 30-day e-Tourist visa online at indianvisaonline.gov.in a minimum of four and a maximum of 30 days before they are due to travel.

The fee is US$60, and it's necessary to upload a photograph as well as a copy of your passport, have at least six month's validity in your passport, and at least two pages blank. The facility is available at 16 airports, including Delhi, Mumbai, Bengaluru (Bangalore), Chennai, Kochi, Goa, Hyderabad, Kolkata and Thiruvanathapuram airports, though you can exit through any airport. You should also have a return or onward ticket, though proof of this is not usually requested.

If your application is approved, you will receive an attachment to an email, which you'll need to print out and take with you to the airport. You'll then have the e-Tourist visa stamped into your passport at the airport, hence the term 'Visa on Arrival', though you need to apply for it beforehand. It is valid from the date of arrival.

Visa Extensions

India is extremely stringent with visa extensions. At the time of writing, the government was granting extensions only in circumstances such as medical emergencies or theft of passport just before the applicant planned to leave the country (at the end of their visa).

If you do need to extend your visa due to any such exigency, you should contact the Foreigners' Regional Registration Office in Delhi. This is also the place to come for a replacement visa, and if you need your lost/stolen passport replaced (required before you can leave the country). Regional FRROs are even less likely to grant an extension.

Assuming you meet the stringent criteria, the FRRO is permitted to issue an extension of 14 days (free for nationals of most countries; enquire on application). You must bring one passport photo (take two, just in case), your passport (or emergency travel document, if your passport is missing), and a letter from the hospital where you're having treatment if it's a medical emergency. Note that this system is designed to get you out of the country promptly with the correct official stamps, not to give you two extra weeks of travel and leisure.

Travel Permits

Access to certain parts of India – particularly disputed border areas – is controlled by a system of permits that applies slightly differently to Indian citizens and foreigners.

A permit known as an Inner-Line Permit (ILP) or a Restricted Area Permit (RAP) is required to visit Arunachal Pradesh, Sikkim and certain parts of Himachal Pradesh, Ladakh and Uttarakhand that lie close to the disputed border with China/Tibet. Permits are also necessary for travel to the Andaman and Lakshadweep Islands, and some parts of Kutch in Gujarat.

Obtaining the ILP/RAP is usually a formality, but travel agents must apply on your behalf for certain areas, including many trekking routes passing close to the border.

Permits are issued by regional magistrates and district commissioners, either directly to travellers (for free) or through travel agents (for a fee). In some places you also need to pay an Environmental Tax of ₹ 300; ensure you keep the receipt.

In Odisha, permission is no longer required to visit tribal regions, and there’s nothing to stop tourists from taking a bus or taxi to visit regional markets, but some villages are off-limits to visitors (due to potential Maoist activity), so seek local advice before setting out.

Double-check with tourism officials to see if permit requirements have undergone any changes before you head out to these areas.

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