PLANNER: COMMUNICATE A CHANGE TO YOUR TEAM
How you explain and talk about a company change is the first critical step toward helping your team understand and embrace the new way. Use this guide to formulate an effective message.
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COMPANY CHANGE: |
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HOW WILL THE CHANGE AFFECT MY TEAM? |
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What is the organization’s message about this change? |
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What are one to three ways that this change could be challenging for my team? |
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What are one to three ways that this change could benefit my team? |
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Given what I know about my team members, how do I expect them to react to this news? |
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HOW WILL I COMMUNICATE THE CHANGE? |
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I will start the meeting by being as clear, direct, and detailed as I can be, saying: |
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I plan to use this language to explain why the change is happening: |
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I plan to use this language to explain what this news means for our team: |
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The truths I want to acknowledge (without bad-mouthing anyone) are: |
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Questions I will ask to encourage the team’s honest feedback: |
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HOW WILL I COMMUNICATE THE CHANGE? |
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Phrases I can use if I’m asked a question I can’t answer: |
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I will close the meeting by sharing next steps and how I will continue to communicate: |
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HOW WILL I FOLLOW UP AFTER I COMMUNICATE THE CHANGE? |
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Questions I plan to ask team members in
follow-up |
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Messages I want to continue to reinforce with my direct reports: |
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