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  2. The Customer-Driven Culture: A Microsoft Story
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The Customer-Driven Culture: A Microsoft Story
cover.xhtml
toc01.xhtml
dedication01.xhtml
titlepage01.xhtml
copyright-page01.xhtml
dedication02.xhtml
introduction01.xhtml
preface01.xhtml
ch01.xhtml
ch02.xhtml
ch03.xhtml
ch04.xhtml
ch05.xhtml
ch06.xhtml
ch07.xhtml
ch08.xhtml
ch09.xhtml
app01.xhtml
ix01.xhtml
colophon01.xhtml