Securing, Empowering Small
Business with Technology
The FCC convened a roundtable on May 16,
2011, with leaders from across the public and private sectors to
deliver the latest and most effective cybersecurity strategies to
small business owners across the country.
Visit
the Cybersecurity Roundtable event page
for more information about the May
16, 2011, event, including links for the News Release , Factsheet , and playback
of the recorded video webcast of the event.
In addition, the
agency released a Cybersecurity Tip Sheet ,
which outlines the top ten ways entrepreneurs can protect
their companies – and customers – from cyber attack.
10 Cyber Security Tips for Small
Business
Broadband and information technology are
powerful factors in small businesses reaching new markets and
increasing productivity and efficiency. However, businesses need a
cybersecurity strategy to protect their own business, their
customers, and their data from growing cybersecurity threats.
1. Train employees in security
principles
Establish basic security practices and
policies for employees, such as requiring strong passwords, and
establish appropriate Internet use guidelines that detail penalties
for violating company cybersecurity policies. Establish rules of
behavior describing how to handle and protect customer information
and other vital data.
2. Protect information, computers, and
networks from cyber attacks
Keep clean machines: having the latest
security software, web browser, and operating system are the best
defenses against viruses, malware, and other online threats. Set
antivirus software to run a scan after
each update. Install other key software updates as soon as they are
available.
3. Provide firewall security for your
Internet connection
A firewall is a set of related programs that
prevent outsiders from accessing data on a private network. Make
sure the operating system's firewall is enabled or install free
firewall software available online. If employees work from home,
ensure that their home system(s) are protected by a firewall.
4. Create a mobile device action plan
Mobile devices can create significant
security and management challenges, especially if they hold
confidential information or can access the corporate network.
Require users to password-protect their devices, encrypt their
data, and install security apps to prevent criminals from stealing
information while the phone is on public networks. Be sure to set
reporting procedures for lost or stolen equipment.
5. Make backup copies of important business
data and information
Regularly backup the data on all computers.
Critical data includes word processing documents, electronic
spreadsheets, databases, financial files, human resources files,
and accounts receivable/payable files. Backup data automatically if
possible, or at least weekly and store the copies either offsite or
in the cloud.
6. Control physical access to your computers
and create user accounts for each employee
Prevent access or use of business computers
by unauthorized individuals. Laptops can be particularly easy
targets for theft or can be lost, so lock them up when unattended.
Make sure a separate user account is created for each employee and
require strong passwords. Administrative privileges should only be
given to trusted IT staff and key personnel.
7. Secure your Wi-Fi
networks
If you have a Wi-Fi network for your
workplace, make sure it is secure, encrypted, and hidden. To hide
your Wi-Fi network, set up your wireless access point or router, so
it does not broadcast the network name, known as the Service Set
Identifier (SSID). Password protect access to the router.
8. Employ best practices on payment
cards
Work with banks or processors to ensure the
most trusted and validated tools and anti-fraud services are being
used. You may also have additional security obligations pursuant to
agreements with your bank or processor. Isolate payment systems
from other, less secure programs and don't use the same computer to
process payments and surf the Internet.
9. Limit employee access to data and
information, limit authority to install software
Do not provide any one employee with access
to all data systems. Employees should only be given access to the
specific data systems that they need for their jobs, and should not
be able to install any software without permission.
10. Passwords and authentication
Require employees to use unique passwords
and change passwords every three months. Consider implementing
multi-factor authentication that requires additional information
beyond a password to gain entry. Check with your vendors that
handle sensitive data, especially financial institutions, to see if
they offer multi-factor authentication for your account.
Cybersecurity Resources for Small
Businesses
The descriptions and links below are
provided for informational purposes only. The FCC does not endorse
any non-FCC product or service and is not responsible for the
content of non-FCC websites, including
their accuracy, completeness, or timeliness.
The FCC's
Cybersecurity and Small Business page provide links to information
about government agencies and private that have educational
resources and tools related to cybersecurity. If you would like
information about your organization included in the Clearinghouse,
please send an e-mail with a brief description and Internet link to
your organization's resource along with your contact information,
to csroundtable@fcc.gov .
U.S. Government Resources and
Activities
Cybersecurity is
one of the most serious economic and national security challenges
we face as a nation, but one that we as a government or as a country are not adequately
prepared to counter. Read about the Comprehensive National Cybersecurity
Initiative .