Index

The page references in this index correspond to the print edition from which this ebook was created, and clicking on them will take you to the the location in the ebook where the equivalent print page would begin. To find a specific word or phrase from the index, please use the search feature of your ebook reader.

accounting standards 30

agile project management 19, 71, 80–81

Airbnb 39

Airbus 27, 31, 44–5

airlines 75–6

airports 83–4

ambition 75–7

Ansoff, Igor 9

Apple 128

– iPhone 31, 35–6, 85, 97, 117–18

baggage handling 83–4

BBC 67–8

Bell, Michael 36

Big Dig, Boston 20–21

BNP Paribas 59–60

Boeing 31, 119, 128

Bonnafé, Jean-Laurent 59–60

BOSCARD framework 69–71

Boston Big Dig 20–21

Boyhood 76–7

Broadcasting House 67–8

Budapest M4 metro 17–18

Burj Khalifa 78

business case 41, 42–4

Cap Gemini 69

capital expenditure (CAPEX) 78

cause and effect diagrams 86–7

Central Project Management Office 129–30

challenger banks 72

change management 104–5, 107, 109–11

Channel Tunnel 43

Chief Project Officer 128–9

Chilean miners’ rescue 97–8

China 3

Collins, Jim 47–8

commitment 115–16, 119

communication 104–5, 107

competitors 101–2

Concorde 42

contractors 100–101

Costain 113–14

costs 77–9

– estimation 81–2

– tracking 29–30

Crossrail 48–9, 74, 101

customer needs 5, 64–5, 68–72, 144

– armoured vehicles 65–6

– Broadcasting House 67–8

– South African buses 66–7

De Flander, Jeroen 52

deadlines 74–5, 80

defence dilemma 65–6

Denver Airport 83, 84

design thinking 34, 38–9

Doran, George T. 53

Driver, Phil 64

Drucker, Peter 9

Dubai 78

elevator pitch 47

Emirates 75–6

Energiewende 21–2, 71

entrepreneurship 22

ethics 137–9

Etihad Airways 75–6

euro 106, 110

executive sponsorship see sponsorship

experimentation 34

exploration 34

EY 19–20

FiReControl 57–8

fishbone diagrams 86–7

flow-charting 87

Fogg, Ian 35

Ford, Henry 9

Ford Motor Company 128

Forstall, Scott 117

Fortis Bank 59–60

Franklin, Benjamin 73

France 93

GDP (gross domestic product) 24

Geneca 16

Generally Accepted Accounting Principles (US GAAP) 30

Germany 3

– Energiewende 21–2, 71

– football team 31

Global Data Protection Regulations (GDPR) 127

Goldsmith, Marshall 112

Google 39

– Google Glass 36–8

governance see sponsorship

Hanford clean-up 43

Harvard Business Review 16–17

Hasso Plattner Institute of Design 39

Heathrow Airport 83–4

Herald of Free Enterprise 92

Hierarchy of Purpose 128

High Speed (HS) 2 rail project 96–7

histograms 87

Hoffman, Reid 2

Hong Kong-Zhuhai-Macau Bridge 31

IBM 16

ideation 5, 33–5, 38–40, 50, 141

– Google Glass 36–8

– iPhone 35–6

Indset, Anders 53

International Accounting Standards (IAS) 30

International Olympic Committee (IOC) 85–6

International Project Management Association 133, 138–9

International Space Station (ISS) 20

iPhone 31, 35–6, 85, 97

– team selection 117–18

Ishikawa diagrams 86–7

Ive, Jonny 118

Jobs, Steve 36, 85, 117–18

Kennedy, John F. 75

Kickstarter 22

Kübler-Ross, Elisabeth 110

leadership 135–7

– see also project leaders

Lean Startup 34, 39–40

LEGO 125–6, 128

Linklater, Richard 76–7

London

– Broadcasting House 67–8

– Crossrail 48–9, 74, 101

– London Bridge station 113–14

– Olympics 53–4

London Bridge station 113–14

Martin, Roger 3

MBA (Master of Business Administration) programmes 23, 135

McGrath, Kevin 116–17

Meeting Promoter Score (MPS) 117

moon landing 75

Mulally, Alan 119

National Audit Office 57–8, 68

objectives 45–7, 53–4

oil and gas megaprojects 19–20

Olympic Games 53–4, 74–5, 85–6, 87

operational expenditure (OPEX) 78

operations 8–10

– efficiency gains 23, 24–5

– and projects 10–11, 13–14

organizations

– activities 8

– budgets 78

– governing structure 28

– lack of execution culture 28–9

– lack of focus 31

– operations 8–10, 24

– project-driven 6, 123–30, 149

– projects 10–12

– risk appetite 94–5

– structure 27–8

Panama Canal 31, 44

Philips 128

planning 5, 73–4, 79–82, 144–5

– ambition 75–7

– deadlines 74–5

– project costs and investment 77–9

Porras, Jerry 47–8

Porter, Michael 9

portfolio management 11–12, 26–7, 28, 79

Praxis 137

PRINCE2 practitioner certification 133

prioritization 127–8

programmes 7

project-driven organizations 6, 123–30, 149

Project Investment Committee 128, 129

project leaders 3, 14–15, 22–3, 112, 131

– essential skills 112–13, 132–3

– ethics and values 137–9

– leadership skills 135–7

– selection 118–19

– strategy and business acumen 134–5

– technical expertise 133–4

project management 1

– cost 13–14

– methodology 26–7

– and project leadership 14–15

– reinventing 16–32

Project Management Institute (PMI) 1

– certification 132–3

– communication 105

– quality control tools 86–7

Project Management Office (PMO) 12, 28, 124–5

Project Management Professional (PMP) certification 132–3

Project Purple see iPhone

projects 1, 7–8, 150

– business case 42–4

– change management 107

– changing the business 23–5

– costs 29–30, 77–9, 81–2

– cross-departmental 27–8

– customer needs 5, 64–72, 144

– elevator pitch 47

– failures 16–22

– ideation 5, 33–40, 141

– objectives 45–7, 53–4

– obstacles to success 25–31

– and operations 10–11, 13–14

– planning 5, 73–82, 144–5

– portfolio management 11–12, 26–7, 28, 79

– project economy 2–4

– purpose 5, 41, 47–54, 142

– quality 6, 83–8, 145–6

– rationale 44–5

– reporting 30

– risk and uncertainty 6, 89–98, 146–7

– sponsorship 5, 55–63, 143

– stakeholder involvement 6, 99–111, 147

– startup failures 22

– success 31–2

– teams 6, 112–22, 148

– see also 10 Principles of Project Success

Prot, Baudouin 59

purpose 5, 41, 47–54, 142

Qatar Airways 75–6

quality 83–4, 145–6

– ensuring 85–6

– tools 86–8

– validation 84–5

quality assurance (QA) 87–8

quality control (QC) 87

Quartz Media 3

RACI matrix 63

rationale 41, 44–5, 50

refurbishment 84

Renault–Nissan alliance 31

Responsibility Assignment Matrix 63

risk 89–90, 146–7

– management 90, 93–8

– Tomorrowland 90–91

– Zeebrugge ferry disaster 92

Roberts, Chris 69

run charts 87

Russky Bridge, Vladivostok 19

Saint Helena airport 18–19

Sinek, Simon 51

SMART objectives 45–7, 53–4

SNCF 93

South Africa 66–7

sponsorship 5, 55–6, 143

– absence of 57–8

– benefit of 58–60

– clarifying responsibilities 61–3

– importance 56–7

– Responsibility Assignment Matrix 63

– selecting the right sponsor 60–61

stakeholders 6, 99, 106–11, 147

– change management 104–5, 109–11

– competitors 101–2

– contractors 100–101

– the euro 106, 110

– stakeholder analysis matrix 108–9

– Stonehenge 102–3

– Uplace Shopping and Leisure Project 103–4

Stanford University 39

Star Citizen 69

startup projects 22

statistical sampling 87

Stockdale, James 136

Stonehenge 102–3

stories 52–3

Strategy Execution Office 129–30

Taylor, Frederick 9

teams 5, 112, 118, 148

– commitment 115–16

– fostering high-performance teams 120–22

– and individuals 113–14

– integrated 114–16

– London Bridge station 113–14

– meetings 117

– selection 117–19

10 Principles of Project Success 4–6, 32, 141–9, 150

– customer needs 64–72

– ideation 33–40

– the perfect is the enemy of the good 83–8

– project-driven organizations 123–30

– purpose 41–54

– realistic planning 73–82

– risk and uncertainty 89–98

– sponsorship 55–63

– stakeholder involvement 99–111

– teams 112–22

Tomorrowland 90–91

transparency 146–7

Transport for London (TfL) 74

UK

– armoured vehicles 65–6

– challenger banks 72

– FiReControl 57–8

– High Speed (HS) 2 rail project 97

– self-employed contractors 100–101

– Stonehenge 102–3

– see also London

uncertainty 6, 89–98, 146–7

Unilever 128

Uplace Shopping and Leisure Project 103–4

user-centred design 71–2

user testing 85

Vig, Jorgen 125

Vladivostok 19

Willy Brandt Airport, Berlin Brandenburg 101–2

Zeebrugge ferry disaster 92