Mail

Mail application icon

Reading mail

An Inbox showing a list of messages. At the top of the screen is the title bar with the Mailboxes button on the left and the Edit button on the right. Below the title bar is the messages list. In the messages list, a blue dot at the start of an entry indicates an unread message. A blue star indicates the message is from a person in your VIP list. To search the current mailbox, tap the Search field then enter text. The message list shows a preview of the message, to change the length of the preview, go to Settings > Mail, Contacts, Calendars. To write a new message, tap the Compose button.

Flag a message or mark it as unread: Tap the flag button. To mark multiple messages at once, tap Edit while viewing the message list.
Identify messages addressed specifically to you: Go to Settings > Mail, Contacts, Calendars, then turn Show To/Cc Label on or off. Messages with your address in the To or Cc field are indicated with an icon in the message list.
See all the recipients of a message: Tap the word Details in the From field. Tap a recipient’s name or email address to view the recipient’s contact information or add them to Contacts or your VIP list.
Prevent downloading remote images: Go to Settings > Mail, Contacts, Calendars, then turn Load Remote Images on or off.
Open a link: Tap the link to use its default action, or touch and hold to see other actions. For example, for an address, you can show its location in Maps or add it to Contacts. For a web link, you can add it to Reading List.
Open a meeting invitation or attachment: Tap the item. If the attachment can be used by multiple apps, touch and hold to choose an app that works with the file.
Save an attached photo or video: Touch and hold the photo or video, then tap Save Image or Video. It’s saved to your Camera Roll in the Photos app.
Load new messages: Pull the message list or mailbox list down to refresh the list.
  • Set the number of older messages retrieved: Go to Settings > Mail, Contacts, Calendars > Show.

Turn off new message notifications for an account: Go to Settings > Notifications > Mail > account name, then turn Notification Center off.
Change the tones played by Mail: Go to Settings > Sounds.
  • Change the tone played for new mail in each account: Go to Settings > Notifications > Mail > account name > New Mail Sound.

  • Change the tone played for new mail from VIPs: Go to Settings > Notifications > Mail > VIP > New Mail Sound.

Sending mail

A new message being composed. Tap the cc/bcc field to change the from, cc, or bcc addresses. Tap Send in the upper right to send the message. Tap Cancel in the upper left to cancel. To change the "Sent from my iPad" signature, go to Settings > Mail, Contacts, Calendar. To style or insert a photo, tap the insertion point to display a pop-up menu.

Compose a message: Tap the compose button, then type a name or email address. After you enter recipients, you can drag to move them between fields, such as from To to Cc. If you have multiple mail accounts, tap From to change the account you’re sending from.
Automatically Bcc yourself on outgoing messages: Go to Settings > Mail, Contacts, Calendars > Always Bcc Myself.
Save a draft of a message: Tap Cancel, then tap Save Draft. Touch and hold the compose button to see your saved drafts.
Reply to a message: Tap the reply button, then tap Reply. Files or images attached to the initial message aren’t sent back. To include the attachments, forward the message instead of replying.
Forward a message: Open a message and tap the action button, then tap Forward. This also forwards the message’s attachments.
Quote a portion of the message you’re replying to or forwarding: Touch and hold to select text. Drag the grab points to select the text you want to include in your reply, then tap the action button.
  • Change the indentation level: Select the text to indent, tap Play icon at least twice, then tap Quote Level.

  • Automatically increase the quote level: Go to Settings > Mail, Contacts, Calendars, then turn on Increase Quote Level.

Send a photo or video in a message: Tap the insertion point to display the selection buttons, then tap Insert Photo or Video and choose a photo or video from an album. You can also email multiple photos using Photos. See Sharing photos and videos.
Change your email signature: Go to Settings > Mail, Contacts, Calendars > Signature. If you have more than one mail account, tap Per Account to specify a different signature for each account.

Organizing mail

See messages from VIPs: Go to the mailbox list (tap Mailboxes to get there), then tap VIP.
  • Add a person to the VIP list: Tap the person’s name or address in a From, To, or CC/Bcc field, then tap Add to VIP.

Group related messages together: Go to Settings > Mail, Contacts, Calendars, then turn Organize by Thread on or off.
Search messages: Open a mailbox then enter text in the Search field. You can search the From, To, or the Subject field in the mailbox that’s currently open. For mail accounts that support searching messages on the server, tap All to search From, To, Subject, and the message body.
Delete a message: If the message is open, Tap the trash button.
  • Delete a message without opening it: Swipe over the message title, then tap Delete.

  • Delete multiple messages: While viewing the message list, tap Edit.

  • Turn off deletion confirmation: Go to Settings > Mail, Contacts, Calendars > Ask Before Deleting.

Recover a message: Go to the account’s Trash mailbox, open the message, tap the move folder button, then move the message to the account’s InBox or other folder.
  • Set how long your messages stay in Trash before being permanently deleted: Go to Settings > Mail, Contacts, Calendars > account name > Account > Advanced.

Turn archiving on or off: Go to Settings > Mail, Contacts, Calendars > account name > Account > Advanced. When you archive a message, it moves to the All Mail mailbox. Not all mail accounts support archiving.
Move a message to a different mailbox: While viewing the message, tap the move folder button, then choose a destination.
Add, rename, or delete a mailbox: In the mailbox list, tap Edit. Some mailboxes can’t be changed or deleted.

Printing messages and attachments

Print a message:  Tap the action button, then tap Print.
Print an inline image: Touch and hold the image, then tap Save Image. Go to Photos and print the image from your Camera Roll album.
Print an attachment: Tap the attachment to open it in Quick Look, tap the action button, and tap Print.

For more information, see Printing with AirPrint.

Mail accounts and settings

Change Mail and mail account settings: Go to Settings > Mail, Contacts, Calendars. You can set up:
  • iCloud

  • Microsoft Exchange and Outlook

  • Google

  • Yahoo!

  • AOL

  • Microsoft Hotmail

  • Other POP and IMAP accounts

Settings vary based on the type of account you’re setting up. Your Internet service provider or system administrator can provide the information you need to enter.

Temporarily stop using an account: Go to Settings > Mail, Contacts, Calendars, choose an account, then turn off mail service for the account. When the service is turned off, iPad doesn’t display or sync that information until you turn it back on. This is a good way to stop receiving work email while on vacation, for example.
Delete an account: Go to Settings > Mail, Contacts, Calendars, choose an account, then scroll down and tap Delete Account. All information synced with that account, such as bookmarks, mail, and notes, is removed.
Set Push settings: Go to Settings > Mail, Contacts, Calendars > Fetch New Data. Push delivers new information whenever it appears on the server and there’s an Internet connection (some delays may occur). When Push is turned off, use the Fetch New Data setting to determine how often data is requested. The setting you choose here overrides individual account settings. For optimal battery life, don’t fetch too often. Not all accounts support push.
Send signed and encrypted messages: Go to Settings > Mail, Contacts, Calendars, choose an account, then tap Advanced. Turn on S/MIME, then select certificates for signing and encrypting outgoing messages. To install certificates, you may get a configuration profile from your system administrator, download the certs from the issuer’s website using Safari, or receive them as mail attachments.
Set advanced options: Go to Settings > Mail, Contacts, Calendars > account name > Account > Advanced. Options vary depending on the account, and may include:
  • Store drafts, sent messages, and deleted messages on iPad

  • Set how long deleted messages are kept before being permanently removed

  • Adjust mail server settings

  • Adjust SSL and password settings

Ask your Internet service provider or system administrator if you’re not sure what the appropriate settings are for your account.