III. The First Customer
Miss Hepzibah Pyncheon sat in the oaken elbow-chair, with her hands
over her face, giving way to that heavy down-sinking of the heart
which most persons have experienced, when the image of hope itself
seems ponderously moulded of lead, on the eve of an enterprise at
once doubtful and momentous. She was suddenly startled by the
tinkling alarum—high, sharp, and irregular—of a little bell. The
maiden lady arose upon her feet, as pale as a ghost at cock-crow;
for she was an enslaved spirit, and this the talisman to which she
owed obedience. This little bell,—to speak in plainer terms, —being
fastened over the shop-door, was so contrived as to vibrate by
means of a steel spring, and thus convey notice to the inner
regions of the house when any customer should cross the threshold.
Its ugly and spiteful little din (heard now for the first time,
perhaps, since Hepzibah's periwigged predecessor had retired from
trade) at once set every nerve of her body in responsive and
tumultuous vibration. The crisis was upon her! Her first customer
was at the door! Without giving herself time for a second thought,
she rushed into the shop, pale, wild, desperate in gesture and
expression, scowling portentously, and looking far better qualified
to do fierce battle with a housebreaker than to stand smiling
behind the counter, bartering small wares for a copper recompense.
Any ordinary customer, indeed, would have turned his back and fled.
And yet there was nothing fierce in Hepzibah's poor old heart; nor
had she, at the moment, a single bitter thought against the world
at large, or one individual man or woman. She wished them all well,
but wished, too, that she herself were done with them, and in her
quiet grave. The applicant, by this time, stood within the doorway.
Coming freshly, as he did, out of the morning light, he appeared to
have brought some of its cheery influences into the shop along with
him. It was a slender young man, not more than one or two and
twenty years old, with rather a grave and thoughtful expression for
his years, but likewise a springy alacrity and vigor. These
qualities were not only perceptible, physically, in his make and
motions, but made themselves felt almost immediately in his
character. A brown beard, not too silken in its texture, fringed
his chin, but as yet without completely hiding it; he wore a short
mustache, too, and his dark, high-featured countenance looked all
the better for these natural ornaments. As for his dress, it was of
the simplest kind; a summer sack of cheap and ordinary material,
thin checkered pantaloons, and a straw hat, by no means of the
finest braid. Oak Hall might have supplied his entire equipment. He
was chiefly marked as a gentleman—if such, indeed, he made any
claim to be—by the rather remarkable whiteness and nicety of his
clean linen. He met the scowl of old Hepzibah without apparent
alarm, as having heretofore encountered it and found it harmless.
"So, my dear Miss Pyncheon," said the daguerreotypist, —for it was
that sole other occupant of the seven-gabled mansion,— "I am glad
to see that you have not shrunk from your good purpose. I merely
look in to offer my best wishes, and to ask if I can assist you any
further in your preparations." People in difficulty and distress,
or in any manner at odds with the world, can endure a vast amount
of harsh treatment, and perhaps be only the stronger for it;
whereas they give way at once before the simplest expression of
what they perceive to be genuine sympathy. So it proved with poor
Hepzibah; for, when she saw the young man's smile,—looking so much
the brighter on a thoughtful face,—and heard his kindly tone, she
broke first into a hysteric giggle and then began to sob. "Ah, Mr.
Holgrave," cried she, as soon as she could speak, "I never can go
through with it Never, never, never I wish I were dead, and in the
old family tomb, with all my forefathers! With my father, and my
mother, and my sister. Yes, and with my brother, who had far better
find me there than here! The world is too chill and hard,—and I am
too old, and too feeble, and too hopeless!" "Oh, believe me, Miss
Hepzibah," said the young man quietly, "these feelings will not
trouble you any longer, after you are once fairly in the midst of
your enterprise. They are unavoidable at this moment, standing, as
you do, on the outer verge of your long seclusion, and peopling the
world with ugly shapes, which you will soon find to be as unreal as
the giants and ogres of a child's story-book. I find nothing so
singular in life, as that everything appears to lose its substance
the instant one actually grapples with it. So it will be with what
you think so terrible." "But I am a woman!" said Hepzibah
piteously. "I was go ing to say, a lady,—but I consider that as
past." "Well; no matter if it be past!" answered the artist, a
strange gleam of half-hidden sarcasm flashing through the
kindliness of his manner. "Let it go You are the better without it.
I speak frankly, my dear Miss Pyncheon! for are we not friends? I
look upon this as one of the fortunate days of your life. It ends
an epoch and begins one. Hitherto, the life-blood has been
gradually chilling in your veins as you sat aloof, within your
circle of gentility, while the rest of the world was fighting out
its battle with one kind of necessity or another. Henceforth, you
will at least have the sense of healthy and natural effort for a
purpose, and of lending your strength be it great or small—to the
united struggle of mankind. This is success,—all the success that
anybody meets with!" "It is natural enough, Mr. Holgrave, that you
should have ideas like these," rejoined Hepzibah, drawing up her
gaunt figure with slightly offended dignity. "You are a man, a
young man, and brought up, I suppose, as almost everybody is
nowadays, with a view to seeking your fortune. But I was born a
lady. and have always lived one; no matter in what narrowness of
means, always a lady." "But I was not born a gentleman; neither
have I lived like one," said Holgrave, slightly smiling; "so, my
dear madam, you will hardly expect me to sympathize with
sensibilities of this kind; though, unless I deceive myself, I have
some imperfect comprehension of them. These names of gentleman and
lady had a meaning, in the past history of the world, and conferred
privileges, desirable or otherwise, on those entitled to bear them.
In the present—and still more in the future condition of
society-they imply, not privilege, but restriction!" "These are new
notions," said the old gentlewoman, shaking her head. "I shall
never understand them; neither do I wish it." "We will cease to
speak of them, then," replied the artist, with a friendlier smile
than his last one, "and I will leave you to feel whether it is not
better to be a true woman than a lady. Do you really think, Miss
Hepzibah, that any lady of your family has ever done a more heroic
thing, since this house was built, than you are performing in it
to-day? Never; and if the Pyncheons had always acted so nobly, I
doubt whether an old wizard Maule's anathema, of which you told me
once, would have had much weight with Providence against them."
"Ah!—no, no!" said Hepzibah, not displeased at this allusion to the
sombre dignity of an inherited curse. "If old Maule's ghost, or a
descendant of his, could see me behind the counter to-day. he would
call it the fulfillment of his worst wishes. But I thank you for
your kindness, Mr. Holgrave, and will do my utmost to be a good
shop-keeper." "Pray do" said Holgrave, "and let me have the
pleasure of being your first customer. I am about taking a walk to
the seashore, before going to my rooms, where I misuse Heaven's
blessed sunshine by tracing out human features through its agency.
A few of those biscuits, dipt in sea-water, will be just what I
need for breakfast. What is the price of half a dozen?" "Let me be
a lady a moment longer," replied Hepzibah, with a manner of antique
stateliness to which a melancholy smile lent a kind of grace. She
put the biscuits into his hand, but rejected the compensation. "A
Pyncheon must not, at all events under her forefathers' roof,
receive money for a morsel of bread from her only friend!" Holgrave
took his departure, leaving her, for the moment, with spirits not
quite so much depressed. Soon, however, they had subsided nearly to
their former dead level. With a beating heart, she listened to the
footsteps of early passengers, which now began to be frequent along
the street. Once or twice they seemed to linger; these strangers,
or neighbors, as the case might be, were looking at the display of
toys and petty commodities in Hepzibah's shop-window. She was
doubly tortured; in part, with a sense of overwhelming shame that
strange and unloving eyes should have the privilege of gazing, and
partly because the idea occurred to her, with ridiculous
importunity, that the window was not arranged so skilfully, nor
nearly to so much advantage, as it might have been. It seemed as if
the whole fortune or failure of her shop might depend on the
display of a different set of articles, or substituting a fairer
apple for one which appeared to be specked. So she made the change,
and straightway fancied that everything was spoiled by it; not
recognizing that it was the nervousness of the juncture, and her
own native squeamishness as an old maid, that wrought all the
seeming mischief. Anon, there was an encounter, just at the
door-step, betwixt two laboring men, as their rough voices denoted
them to be. After some slight talk about their own affairs, one of
them chanced to notice the shop-window, and directed the other's
attention to it. "See here!" cried he; "what do you think of this?
Trade seems to be looking up in Pyncheon Street!" "Well, well, this
is a sight, to be sure!" exclaimed the other. "In the old Pyncheon
House, and underneath the Pyncheon Elm! Who would have thought it?
Old Maid Pyncheon is setting up a cent-shop!" "Will she make it go,
think you, Dixey;" said his friend. "I don't call it a very good
stand. There's another shop just round the corner." "Make it go!"
cried Dixey, with a most contemptuous expression, as if the very
idea were impossible to be conceived. "Not a bit of it! Why, her
face—I've seen it, for I dug her garden for her one year—her face
is enough to frighten the Old Nick himself, if he had ever so great
a mind to trade with her. People can't stand it, I tell you! She
scowls dreadfully, reason or none, out of pure ugliness of temper."
"Well, that's not so much matter," remarked the other man. "These
sour-tempered folks are mostly handy at business, and know pretty
well what they are about. But, as you say, I don't think she'll do
much. This business of keeping cent-shops is overdone, like all
other kinds of trade, handicraft, and bodily labor. I know it, to
my cost! My wife kept a cent-shop three months, and lost five
dollars on her outlay." "Poor business!" responded Dixey, in a tone
as if he were shaking his head,— "poor business." For some reason
or other, not very easy to analyze, there had hardly been so bitter
a pang in all her previous misery about the matter as what thrilled
Hepzibah's heart on overhearing the above conversation. The
testimony in regard to her scowl was frightfully important; it
seemed to hold up her image wholly relieved from the false light of
her self-partialities, and so hideous that she dared not look at
it. She was absurdly hurt, moreover, by the slight and idle effect
that her setting up shop—an event of such breathless interest to
herself—appeared to have upon the public, of which these two men
were the nearest representatives. A glance; a passing word or two;
a coarse laugh; and she was doubtless forgotten before they turned
the corner. They cared nothing for her dignity, and just as little
for her degradation. Then, also, the augury of ill-success, uttered
from the sure wisdom of experience, fell upon her half-dead hope
like a clod into a grave. The man's wife had already tried the same
experiment, and failed! How could the born, lady the recluse of
half a lifetime, utterly unpractised in the world, at sixty years
of age,—how could she ever dream of succeeding, when the hard,
vulgar, keen, busy, hackneyed New England woman had lost five
dollars on her little outlay! Success presented itself as an
impossibility, and the hope of it as a wild hallucination. Some
malevolent spirit, doing his utmost to drive Hepzibah mad, unrolled
before her imagination a kind of panorama, representing the great
thoroughfare of a city all astir with customers. So many and so
magnificent shops as there were! Groceries, toy-shops, drygoods
stores, with their immense panes of plate-glass, their gorgeous
fixtures, their vast and complete assortments of merchandise, in
which fortunes had been invested; and those noble mirrors at the
farther end of each establishment, doubling all this wealth by a
brightly burnished vista of unrealities! On one side of the street
this splendid bazaar, with a multitude of perfumed and glossy
salesmen, smirking, smiling, bowing, and measuring out the goods.
On the other, the dusky old House of the Seven Gables, with the
antiquated shop-window under its projecting story, and Hepzibah
herself, in a gown of rusty black silk, behind the counter,
scowling at the world as it went by! This mighty contrast thrust
itself forward as a fair expression of the odds against which she
was to begin her struggle for a subsistence. Success? Preposterous!
She would never think of it again! The house might just as well be
buried in an eternal fog while all other houses had the sunshine on
them; for not a foot would ever cross the threshold, nor a hand so
much as try the door! But, at this instant, the shop-bell, right
over her head, tinkled as if it were bewitched. The old
gentlewoman's heart seemed to be attached to the same steel spring,
for it went through a series of sharp jerks, in unison with the
sound. The door was thrust open, although no human form was
perceptible on the other side of the half-window. Hepzibah,
nevertheless, stood at a gaze, with her hands clasped, looking very
much as if she had summoned up an evil spirit, and were afraid, yet
resolved, to hazard the encounter. "Heaven help me!" she groaned
mentally. "Now is my hour of need!" The door, which moved with
difficulty on its creaking and rusty hinges, being forced quite
open, a square and sturdy little urchin became apparent, with
cheeks as red as an apple. He was clad rather shabbily (but, as it
seemed, more owing to his mother's carelessness than his father's
poverty), in a blue apron, very wide and short trousers, shoes
somewhat out at the toes, and a chip hat, with the frizzles of his
curly hair sticking through its crevices. A book and a small slate,
under his arm, indicated that he was on his way to school. He
stared at Hepzibah a moment, as an elder customer than himself
would have been likely enough to do, not knowing what to make of
the tragic attitude and queer scowl wherewith she regarded him.
"Well, child," said she, taking heart at sight of a personage so
little formidable,— "well, my child, what did you wish for?" "That
Jim Crow there in the window," answered the urchin, holding out a
cent, and pointing to the gingerbread figure that had attracted his
notice, as he loitered along to school; "the one that has not a
broken foot." So Hepzibah put forth her lank arm, and, taking the
effigy from the shop-window, delivered it to her first customer.
"No matter for the money," said she, giving him a little push
towards the door; for her old gentility was contumaciously
squeamish at sight of the copper coin, and, besides, it seemed such
pitiful meanness to take the child's pocket-money in exchange for a
bit of stale gingerbread. "No matter for the cent. You are welcome
to Jim Crow." The child, staring with round eyes at this instance
of liberality, wholly unprecedented in his large experience of
cent-shops, took the man of gingerbread, and quitted the premises.
No sooner had he reached the sidewalk (little cannibal that he
was!) than Jim Crow's head was in his mouth. As he had not been
careful to shut the door, Hepzibah was at the pains of closing it
after him, with a pettish ejaculation or two about the
troublesomeness of young people, and particularly of small boys.
She had just placed another representative of the renowned Jim Crow
at the window, when again the shop-bell tinkled clamorously, and
again the door being thrust open, with its characteristic jerk and
jar, disclosed the same sturdy little urchin who, precisely two
minutes ago, had made his exit. The crumbs and discoloration of the
can nibal feast, as yet hardly consummated, were exceedingly
visible about his mouth. "What is it now, child?" asked the maiden
lady rather impatiently; "did you Come back to shut the door?"
"No," answered the urchin, pointing to the figure that had just
been put up; "I want that other Jim. Crow" "Well, here it is for
you," said Hepzibah, reaching it down; but recognizing that this
pertinacious customer would not quit her On any other terms, so
long as she had a gingerbread figure in her shop, she partly drew
back her extended hand, "Where is the cent?" The little boy had the
cent ready, but, like a true-born Yankee, would have preferred the
better bargain to the worse. Looking somewhat chagrined, he put the
coin into Hepzibah's hand, and departed, sending the second Jim
Crow in quest of the former one. The new shop-keeper dropped the
first solid result of her commercial enterprise into the till. It
was done! The sordid stain of that copper coin could never be
washed away from her palm. The little schoolboy, aided by the
impish figure of the negro dancer, had wrought an irreparable ruin.
The structure of ancient aristocracy had been demolished by him,
even as if his childish gripe had torn down the seven-gabled
mansion. Now let Hepzibah turn the old Pyncheon portraits with
their faces to the wall, and take the map of her Eastern territory
to kindle the kitchen fire, and blow up the flame with the empty
breath of her ancestral traditions! What had she to do with
ancestry? Nothing; no more than with posterity! No lady, now, but
simply Hepzibah Pyncheon, a forlorn old maid, and keeper of a
cent-shop! Nevertheless, even while she paraded these ideas
somewhat ostentatiously through her mind, it is altogether
surprising what a calmness had come over her. The anxiety and
misgivings which had tormented her, whether asleep or in melancholy
day-dreams, ever since her project began to take an aspect of
solidity, had now vanished quite away. She felt the novelty of her
position, indeed, but no longer with disturbance or affright. Now
and then, there came a thrill of almost youthful enjoyment. It was
the invigorating breath of a fresh outward atmosphere, after the
long torpor and monotonous seclusion of her life. So wholesome is
effort! So miraculous the strength that we do not know of! The
healthi est glow that Hepzibah had known for years had come now in
the dreaded crisis, when, for the first time, she had put forth her
hand to help herself. The little circlet of the schoolboy's copper
coin—dim and lustreless though it was, with the small services
which it had been doing here and there about the world —had proved
a talisman, fragrant with good, and deserving to be set in gold and
worn next her heart. It was as potent, and perhaps endowed with the
same kind of efficacy, as a galvanic ring! Hepzibah, at all events,
was indebted to its subtile operation both in body and spirit; so
much the more, as it inspired her with energy to get some
breakfast, at which, still the better to keep up her courage, she
allowed herself an extra spoonful in her infusion of black tea. Her
introductory day of shop-keeping did not run on, however, without
many and serious interruptions of this mood of cheerful vigor. As a
general rule, Providence seldom vouchsafes to mortals any more than
just that degree of encouragement which suffices to keep them at a
reasonably full exertion of their powers. In the case of our old
gentlewoman, after the excitement of new effort had subsided, the
despondency of her whole life threatened, ever and anon, to return.
It was like the heavy mass of clouds which we may often see
obscuring the sky, and making a gray twilight everywhere, until,
towards nightfall, it yields temporarily to a glimpse of sunshine.
But, always, the envious cloud strives to gather again across the
streak of celestial azure. Customers came in, as the forenoon
advanced, but rather slowly; in some cases, too, it must be owned,
with little satisfaction either to themselves or Miss Hepzibah;
nor, on the whole, with an aggregate of very rich emolument to the
till. A little girl, sent by her mother to match a skein of cotton
thread, of a peculiar hue, took one that the near-sighted old lady
pronounced extremely like, but soon came running back, with a blunt
and cross message, that it would not do, and, besides, was very
rotten! Then, there was a pale, care-wrinkled woman, not old but
haggard, and already with streaks of gray among her hair, like
silver ribbons; one of those women, naturally delicate, whom you at
once recognize as worn to death by a brute—probably a drunken
brute—of a husband, and at least nine children. She wanted a few
pounds of flour, and offered the money, which the decayed
gentlewoman silently rejected, and gave the poor soul better
measure than if she had taken it. Shortly afterwards, a man in a
blue cotton frock, much soiled, came in and bought a pipe, filling
the whole shop, meanwhile, with the hot odor of strong drink, not
only exhaled in the torrid atmosphere of his breath, but oozing out
of his entire system, like an inflammable gas. It was impressed on
Hepzibah's mind that this was the husband of the care-wrinkled
woman. He asked for a paper of tobacco; and as she had neglected to
provide herself with the article, her brutal customer dashed down
his newly-bought pipe and left the shop, muttering some
unintelligible words, which had the tone and bitterness of a curse.
Hereupon Hepzibah threw up her eyes, unintentionally scowling in
the face of Providence! No less than five persons, during the
forenoon, inquired for ginger-beer, or root-beer, or any drink of a
similar brewage, and, obtaining nothing of the kind, went off in an
exceedingly bad humor. Three of them left the door open, and the
other two pulled it so spitefully in going out that the little bell
played the very deuce with Hepzibah's nerves. A round, bustling,
fire-ruddy housewife of the neighborhood burst breathless into the
shop, fiercely demanding yeast; and when the poor gentlewoman, with
her cold shyness of manner, gave her hot customer to understand
that she did not keep the article, this very capable housewife took
upon herself to administer a regular rebuke. "A cent-shop, and No
yeast!" quoth she; "that will never do! Who ever heard of such a
thing? Your loaf will never rise, no more than mine will to-day.
You had better shut up shop at once." "Well," said Hepzibah,
heaving a deep sigh, "perhaps I had!" Several times, moreover,
besides the above instance, her lady-like sensibilities were
seriously infringed upon by the familiar, if not rude, tone with
which people addressed her. They evidently considered themselves
not merely her equals, but her patrons and superiors. Now, Hepzibah
had unconsciously flattered herself with the idea that there would
be a gleam or halo, of some kind or other, about her person, which
would insure an obeisance to her sterling gentility, or, at least,
a tacit recognition of it. On the other hand, nothing tortured her
more intolerably than when this recognition was too prominently
expressed. To one or two rather officious offers of sympathy, her
responses were little short of acrimo nious; and, we regret to say,
Hepzibah was thrown into a positively unchristian state of mind by
the suspicion that one of her customers was drawn to the shop, not
by any real need of the article which she pretended to seek, but by
a wicked wish to stare at her. The vulgar creature was determined
to see for herself what sort of a figure a mildewed piece of
aristocracy, after wasting all the bloom and much of the decline of
her life apart from the world, would cut behind a counter. In this
particular case, however mechanical and innocuous it might be at
other times, Hepzibah's contortion of brow served her in good
stead. "I never was so frightened in my life!" said the curious
customer, in describing the incident to one of her acquaintances.
"She's a real old vixen, take my word of it! She says little, to be
sure; but if you could only see the mischief in her eye!" On the
whole, therefore, her new experience led our decayed gentlewoman to
very disagreeable conclusions as to the temper and manners of what
she termed the lower classes, whom heretofore she had looked down
upon with a gentle and pitying complaisance, as herself occupying a
sphere of unquestionable superiority. But, unfortunately, she had
likewise to struggle against a bitter emotion of a directly
opposite kind: a sentiment of virulence, we mean, towards the idle
aristocracy to which it had so recently been her pride to belong.
When a lady, in a delicate and costly summer garb, with a floating
veil and gracefully swaying gown, and, altogether, an ethereal
lightness that made you look at her beautifully slippered feet, to
see whether she trod on the dust or floated in the air,—when such a
vision happened to pass through this retired street, leaving it
tenderly and delusively fragrant with her passage, as if a bouquet
of tea-roses had been borne along, —then again, it is to be feared,
old Hepzibah's scowl could no longer vindicate itself entirely on
the plea of near-sightedness. "For what end," thought she, giving
vent to that feeling of hostility which is the only real abasement
of the poor in presence of the rich,—"for what good end, in the
wisdom of Providence, does that woman live? Must the whole world
toil, that the palms of her hands may be kept white and delicate?"
Then, ashamed and penitent, she hid her face. "May God forgive me!"
said she. Doubtless, God did forgive her. But, taking the inward
and outward history of the first half-day into consideration,
Hepzibah began to fear that the shop would prove her ruin in a
moral and religious point of view, without contributing very
essentially towards even her temporal welfare.